This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Job Purpose: To maximise cash collections through the use of both inbound and pro-active outbound telephone calls.
Key Responsibilities: Negotiate early repayment of debt and update debtor management system
Obtain full details of any dispute and fast-track to client and/or client service as required
Maintain diary notes, debt status codes, agreement functionality and workflows in accordance with procedures
Telephone number searches
Trace investigations
Adhoc duties as and when required
Candidate Profile – Core Competencies, Skills & Knowledge Requirements
A proven track record in a consumer collections role with an understanding of FCA and TCF guidelines. Must be able to clearly demonstrate the presence of core competencies with regards to: Effective communication, influencing & negotiating skills, rapport building and client service delivery.
The ideal candidate will be results driven with key focus on achievement, quality, continuous improvement and an excellent team player.
With specific regard to some of these competencies and in addition, the Consumer Collector must be articulate, literate & numerate with excellent keyboard skills. A flexible approach is essential as additional / amended hours may be required to meet the business needs.
Personal Attributes: Strong commitment to the ethos of STA International.
Hardworking and determined to deliver whatever the obstacles.
Excellent attendance and time keeping record
Advertiser: Direct Employer
Reference:
Posted on: 2018-03-21 09:22:41
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Maidstone, Kent
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KHR - Recruitment Specialists
£30000 - £40000 per annum + holiday, pension, private healthcare
Hays Specialist Recruitment Ltd
£28000.0 - £30000.0 per annum + Up to £30,000 per annum
Hays Specialist Recruitment
Up to £13.1 per annum + £13.10 per hour
Recruitment Consultant/Account Manager
Recruitment Solutions South East Ltd
£24-28000 + uncapped bonus (£35-40,000 OTE)
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Job Purpose: To maximise cash collections through the use of both inbound and pro-active outbound telephone calls.
Key Responsibilities: Negotiate early repayment of debt and update debtor management system
Obtain full details of any dispute and fast-track to client and/or client service as required
Maintain diary notes, debt status codes, agreement functionality and workflows in accordance with procedures
Telephone number searches
Trace investigations
Adhoc duties as and when required
Candidate Profile – Core Competencies, Skills & Knowledge Requirements
A proven track record in a consumer collections role with an understanding of FCA and TCF guidelines. Must be able to clearly demonstrate the presence of core competencies with regards to: Effective communication, influencing & negotiating skills, rapport building and client service delivery.
The ideal candidate will be results driven with key focus on achievement, quality, continuous improvement and an excellent team player.
With specific regard to some of these competencies and in addition, the Consumer Collector must be articulate, literate & numerate with excellent keyboard skills. A flexible approach is essential as additional / amended hours may be required to meet the business needs.
Personal Attributes: Strong commitment to the ethos of STA International.
Hardworking and determined to deliver whatever the obstacles.
Excellent attendance and time keeping record
Advertiser: Direct Employer
Reference:
Posted on: 2018-03-21 09:22:41
I want to receive the latest job alerts for:
jobs in Maidstone, Kent
KHR - Recruitment Specialists
£30000 - £40000 per annum + holiday, pension, private healthcare
Hays Specialist Recruitment Ltd
£28000.0 - £30000.0 per annum + Up to £30,000 per annum
Hays Specialist Recruitment
Up to £13.1 per annum + £13.10 per hour
Recruitment Consultant/Account Manager
Recruitment Solutions South East Ltd
£24-28000 + uncapped bonus (£35-40,000 OTE)