This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Product & Technical Support Specialist
Huntress Recruitment is proud to be exclusively representing Bose a world leading global audio technology business.
Bose are known to discerning customers throughout the world as a world leader in Home Audio, Automotive Audio, Professional Sound, Aviation Audio, Noise Reduction Technology, and Wireless Audio markets.
Bose Corporation was founded in 1964 by Dr. Amar G. Bose, then a professor of electrical engineering at the Massachusetts Institute of Technology. Today, the company is driven by its founding principles, investing in long-term research with one fundamental goal: to develop new technologies with real customer benefits.
Bose innovations have spanned decades and industries, creating and transforming categories in audio and beyond. Bose products for the home, in the car, on the go and in public spaces have become iconic, changing the way people listen to music.
Product & Technical Support Specialist
As a Product & Technical Support Specialist you will be responsible for the ownership and resolution of technical and engagement support issues.
You will interface with North American and UK end-consumers, Bose re-sellers, factory stores, foreign distributors and dealers, repair facilities and the Bose field sales force.
You will consistently apply customer service communication engagement skills and in-depth knowledge of Bose products, audio/wireless/Bluetooth/networking technologies, procedures, and alternatives to assess customer needs and resolve issues thereby building a solid and satisfied customer relationship.
The successful candidate will have -
* A minimum of 3 years experience in a customer service or technical support role
* Knowledge of troubleshooting residential networks
* Working knowledge of the latest home theater, streaming audio, wireless home networking, and Bluetooth technology
* Proficiency in navigating PC and mobile operating systems, including but not limited to, Windows, Apple, and Andriod based platforms
* Excellent communication and interpersonal skills (written and verbal) with demonstrated ability to translate technical information to a non-technical audience
Ability to work a flexible shift including evenings, weekends and some holidays in a call centre environment that offers 24/7 support
Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Advertiser: Direct Employer
Reference: MKI 363683517
Posted on: 2018-03-12 15:02:29
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Chatham, Kent
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Production Operative (experienced or trainee)
Recruitment Solutions South East Ltd
Negotiable according experience
Production Operative-Part Time
Premier Work Support
£18080 - £18100 per annum + Company Benefits
Production/Assembly Operative - Immediate Start
Recruitment Solutions South East Ltd
£28k FTE + benefits!
Production/Forklift Driver- Days
Premier Work Support
£30200 - £35000 per annum + Plus benefits, accrued annual leave
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Product & Technical Support Specialist
Huntress Recruitment is proud to be exclusively representing Bose a world leading global audio technology business.
Bose are known to discerning customers throughout the world as a world leader in Home Audio, Automotive Audio, Professional Sound, Aviation Audio, Noise Reduction Technology, and Wireless Audio markets.
Bose Corporation was founded in 1964 by Dr. Amar G. Bose, then a professor of electrical engineering at the Massachusetts Institute of Technology. Today, the company is driven by its founding principles, investing in long-term research with one fundamental goal: to develop new technologies with real customer benefits.
Bose innovations have spanned decades and industries, creating and transforming categories in audio and beyond. Bose products for the home, in the car, on the go and in public spaces have become iconic, changing the way people listen to music.
Product & Technical Support Specialist
As a Product & Technical Support Specialist you will be responsible for the ownership and resolution of technical and engagement support issues.
You will interface with North American and UK end-consumers, Bose re-sellers, factory stores, foreign distributors and dealers, repair facilities and the Bose field sales force.
You will consistently apply customer service communication engagement skills and in-depth knowledge of Bose products, audio/wireless/Bluetooth/networking technologies, procedures, and alternatives to assess customer needs and resolve issues thereby building a solid and satisfied customer relationship.
The successful candidate will have -
* A minimum of 3 years experience in a customer service or technical support role
* Knowledge of troubleshooting residential networks
* Working knowledge of the latest home theater, streaming audio, wireless home networking, and Bluetooth technology
* Proficiency in navigating PC and mobile operating systems, including but not limited to, Windows, Apple, and Andriod based platforms
* Excellent communication and interpersonal skills (written and verbal) with demonstrated ability to translate technical information to a non-technical audience
Ability to work a flexible shift including evenings, weekends and some holidays in a call centre environment that offers 24/7 support
Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Advertiser: Direct Employer
Reference: MKI 363683517
Posted on: 2018-03-12 15:02:29
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jobs in Chatham, Kent
Production Operative (experienced or trainee)
Recruitment Solutions South East Ltd
Negotiable according experience
Production Operative-Part Time
Premier Work Support
£18080 - £18100 per annum + Company Benefits
Production/Assembly Operative - Immediate Start
Recruitment Solutions South East Ltd
£28k FTE + benefits!
Production/Forklift Driver- Days
Premier Work Support
£30200 - £35000 per annum + Plus benefits, accrued annual leave
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