Claims Handler
  Up to £20000 per annum
  West Malling, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Claims Handler

Salary: £20,000 per annum

Shift Pattern: 40 hours per week -Monday -Friday

The role of the Claims Handler is to manage assess travel claims in a timely and accurate manner, in accordance with the benefits and rules of the policy.

Role Responsibilities

* Handling all claims right through from first advice to final settlement
* Dispatch of claim form
* Investigating, negotiating and settling claims within an agreed authority level
* Recording claims data and progress accurately
* Communicating decisions to customers
* Answering customer queries via letter writing, email or telephone
* Arranging claims payment
* Proactively identifying any fraudulent cases and assessing the recovery potential
* Complying with legislative requirements such as data protection and medical confidentiality
* Assisting project work or undertake projects for the claims team



Personal Qualities & Key Skills

* Good communication skills, both verbal and written
* Previous expereince within insurance and claims exposure
* Numerate and possessing relevant PC skills -Word & -Outlook (essential), Excel (desirable)
* Able to strike a balance between demonstrating empathy with the customer whilst conscious of the need to settle claims in accordance with policy wording/conditions
* An effective team worker and demonstrates the ability to take responsibility for resolving issues/problems
* Good attention to detail and able to work accurately to meet strict deadlines
* Dependability, attention to details,and ability to follow and interpret procedures in a fast paced, high volume work environment
* Ability to exercise judgment to shift priorities and organize multiple tasks simultaneously

Connect2staff are acting as an employment agency in relation to this role

Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.


Advertiser: Agency

Reference: 939794

Posted on: 2018-02-13 13:45:54

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Claims Handler
  Up to £20000 per annum
  West Malling, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Claims Handler

Salary: £20,000 per annum

Shift Pattern: 40 hours per week -Monday -Friday

The role of the Claims Handler is to manage assess travel claims in a timely and accurate manner, in accordance with the benefits and rules of the policy.

Role Responsibilities

* Handling all claims right through from first advice to final settlement
* Dispatch of claim form
* Investigating, negotiating and settling claims within an agreed authority level
* Recording claims data and progress accurately
* Communicating decisions to customers
* Answering customer queries via letter writing, email or telephone
* Arranging claims payment
* Proactively identifying any fraudulent cases and assessing the recovery potential
* Complying with legislative requirements such as data protection and medical confidentiality
* Assisting project work or undertake projects for the claims team



Personal Qualities & Key Skills

* Good communication skills, both verbal and written
* Previous expereince within insurance and claims exposure
* Numerate and possessing relevant PC skills -Word & -Outlook (essential), Excel (desirable)
* Able to strike a balance between demonstrating empathy with the customer whilst conscious of the need to settle claims in accordance with policy wording/conditions
* An effective team worker and demonstrates the ability to take responsibility for resolving issues/problems
* Good attention to detail and able to work accurately to meet strict deadlines
* Dependability, attention to details,and ability to follow and interpret procedures in a fast paced, high volume work environment
* Ability to exercise judgment to shift priorities and organize multiple tasks simultaneously

Connect2staff are acting as an employment agency in relation to this role

Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.


Advertiser: Agency

Reference: 939794

Posted on: 2018-02-13 13:45:54

I want to receive the latest job alerts for:

jobs in West Malling, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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