This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Claims Handler
Salary: £20,000 per annum
Shift Pattern: 40 hours per week -Monday -Friday
The role of the Claims Handler is to manage assess travel claims in a timely and accurate manner, in accordance with the benefits and rules of the policy.
Role Responsibilities
* Handling all claims right through from first advice to final settlement
* Dispatch of claim form
* Investigating, negotiating and settling claims within an agreed authority level
* Recording claims data and progress accurately
* Communicating decisions to customers
* Answering customer queries via letter writing, email or telephone
* Arranging claims payment
* Proactively identifying any fraudulent cases and assessing the recovery potential
* Complying with legislative requirements such as data protection and medical confidentiality
* Assisting project work or undertake projects for the claims team
Personal Qualities & Key Skills
* Good communication skills, both verbal and written
* Previous expereince within insurance and claims exposure
* Numerate and possessing relevant PC skills -Word & -Outlook (essential), Excel (desirable)
* Able to strike a balance between demonstrating empathy with the customer whilst conscious of the need to settle claims in accordance with policy wording/conditions
* An effective team worker and demonstrates the ability to take responsibility for resolving issues/problems
* Good attention to detail and able to work accurately to meet strict deadlines
* Dependability, attention to details,and ability to follow and interpret procedures in a fast paced, high volume work environment
* Ability to exercise judgment to shift priorities and organize multiple tasks simultaneously
Connect2staff are acting as an employment agency in relation to this role
Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Advertiser: Agency
Reference: 939794
Posted on: 2018-02-13 13:45:54
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West Malling, Kent
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Claims Handler
Salary: £20,000 per annum
Shift Pattern: 40 hours per week -Monday -Friday
The role of the Claims Handler is to manage assess travel claims in a timely and accurate manner, in accordance with the benefits and rules of the policy.
Role Responsibilities
* Handling all claims right through from first advice to final settlement
* Dispatch of claim form
* Investigating, negotiating and settling claims within an agreed authority level
* Recording claims data and progress accurately
* Communicating decisions to customers
* Answering customer queries via letter writing, email or telephone
* Arranging claims payment
* Proactively identifying any fraudulent cases and assessing the recovery potential
* Complying with legislative requirements such as data protection and medical confidentiality
* Assisting project work or undertake projects for the claims team
Personal Qualities & Key Skills
* Good communication skills, both verbal and written
* Previous expereince within insurance and claims exposure
* Numerate and possessing relevant PC skills -Word & -Outlook (essential), Excel (desirable)
* Able to strike a balance between demonstrating empathy with the customer whilst conscious of the need to settle claims in accordance with policy wording/conditions
* An effective team worker and demonstrates the ability to take responsibility for resolving issues/problems
* Good attention to detail and able to work accurately to meet strict deadlines
* Dependability, attention to details,and ability to follow and interpret procedures in a fast paced, high volume work environment
* Ability to exercise judgment to shift priorities and organize multiple tasks simultaneously
Connect2staff are acting as an employment agency in relation to this role
Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Advertiser: Agency
Reference: 939794
Posted on: 2018-02-13 13:45:54
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