Case Preparation Executive
  £14000 - £15000 per annum
  Bromley, Greater London
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


A new opportunity has become available for a Case Preparation Executive to join a successful client in Bromley.

The successful candidate will be a member of the Remortgage team to run a portfolio of high volume remortgage cases, within a call centre environment.

Your main end goal will be to check as many titles as possible per day, ensuring that all cases are dealt with as expeditiously as possible and that good customer service is provided at all times.

Responsibilities:

* To address and deal with any issues which arise and report any issues to the client for further instructions, whilst also offering a recommendation on how best to proceed.
* Carry out Land Registry searches and deal with any issues which may arise
* Understand and be fully knowledgeable of the remortgage process
* Be able to check a legal Title and deal with any queries and/or discrepancies

Key requirements:

* High volume of calls experience within a call centre environment

* Be polite, friendly and well presented
* An understanding of the re-mortgage process would be advantageous
* Be able to process volume incoming work quickly and accurately
* Be able to identify issues which arise and resolve them as quickly as possible
* Excellent client care skills
* Professional telephone manner
* Be highly organised
* Be computer literate
* Be able to work well on your own as well as part of a team
* Liaise and communicate effectively with other teams and departments
* Be punctual and have good time management


Advertiser: Agency

Reference: RF/CPE

Posted on: 2018-01-19 13:42:39

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Case Preparation Executive
  £14000 - £15000 per annum
  Bromley, Greater London
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


A new opportunity has become available for a Case Preparation Executive to join a successful client in Bromley.

The successful candidate will be a member of the Remortgage team to run a portfolio of high volume remortgage cases, within a call centre environment.

Your main end goal will be to check as many titles as possible per day, ensuring that all cases are dealt with as expeditiously as possible and that good customer service is provided at all times.

Responsibilities:

* To address and deal with any issues which arise and report any issues to the client for further instructions, whilst also offering a recommendation on how best to proceed.
* Carry out Land Registry searches and deal with any issues which may arise
* Understand and be fully knowledgeable of the remortgage process
* Be able to check a legal Title and deal with any queries and/or discrepancies

Key requirements:

* High volume of calls experience within a call centre environment

* Be polite, friendly and well presented
* An understanding of the re-mortgage process would be advantageous
* Be able to process volume incoming work quickly and accurately
* Be able to identify issues which arise and resolve them as quickly as possible
* Excellent client care skills
* Professional telephone manner
* Be highly organised
* Be computer literate
* Be able to work well on your own as well as part of a team
* Liaise and communicate effectively with other teams and departments
* Be punctual and have good time management


Advertiser: Agency

Reference: RF/CPE

Posted on: 2018-01-19 13:42:39

I want to receive the latest job alerts for:

jobs in Bromley, Greater London

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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