We are seeking a passionate and enthusiastic individual who can lead our team to providing an exceptional service to our patients. You must be an all-round team player, with excellent communication and management skills and the passion for providing the highest level of catering and housekeeping service to our patients.



As Catering & Housekeeping Supervisor, your responsibilities will include:



* Overseeing the ward service and housekeeping teams to ensure smooth operational service is provided to patients and ward staff

* To carry out regular inspections of work areas to ensure standards of hygiene and work practices are maintained and if necessary retrain or take corrective action

* Take corrective action as a result of audits and inspections carried out by the COO, Facilities Manager, Guest Services and Infection Control Leads

* To ensure that all food and drinks orders are taken, prepared and served to the agreed standard, menus for each service are organised and that guests/patients are served according to their requirements



* Respond effectively and appropriately to complaints, promoting a culture where the service learns from complaints to improve care and minimise future complaints, in accordance with KIMS policies and procedures. Manage complaints and concerns on the spot as appropriate.

* Work as part of the team, serving food to patients and assisting with the housekeeping duties as and where required.



The ideal candidate will:



* Have previous experience working within housekeeping and catering, preferably within healthcare or hospitality sector

* Be experienced in the management of a team, dealing with personnel issues when needed as well as organising rota?s

* Be fully trained in COSHH

* Possess a food safety level 3 qualification

* Have excellent communication skills, be a good team player with enthusiasm and be passionate about providing a high level service.







If this sounds like the vacancy for you, please apply by completing the application form below and attaching a copy of your CV.



If you wish to speak to a member of our Careers team before applying, please call 01622 231780 or email enquiries@kimscareers.org.uk and a member of the team will be happy to help.