This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
A new position has become available within the emergency contact team of an expanding and growing business in Kings hill
You will answer the phone, handling requests for assistance, obtaining case details and liaising with the in-house medical team and insurers to identify and provide the appropriate response to emergencies.
Duties include:
-24/7 emergency medical assistance case handling
-Managing customer expectations in line with operational guidelines
-Protecting insurer client's interests at all times
-Dealing with customers, clients and colleagues in a pleasant and courteous manner
-Ensuring that case information is recorded accurately
-Liaising with the in-house medical team and insurers to ensure the right kind of assistance is provided in the most efficient and cost-effective way possible
-Helping to plan and put into effect medical repatriations
-Providing caring and compassionate support to family members of patients and deceased relatives
Hours: 4 days on, 4 days off, 12 hour shift pattern between 7am - 7pm, 8am - 8pm, and 9am - 9pm (including weekends and public holidays)
Benefits:
* New, modern offices
* Pension
* Life insurance
* Discounted travel insurance
* Private medical insurance
* Critical illness cover
It is essential that you have a customer service background, handling volume calls. You will have excellent verbal and written communication skills in English.
Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Advertiser: Agency
Reference: 934519
Posted on: 2017-11-29 09:19:01
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West Malling, Kent
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
A new position has become available within the emergency contact team of an expanding and growing business in Kings hill
You will answer the phone, handling requests for assistance, obtaining case details and liaising with the in-house medical team and insurers to identify and provide the appropriate response to emergencies.
Duties include:
-24/7 emergency medical assistance case handling
-Managing customer expectations in line with operational guidelines
-Protecting insurer client's interests at all times
-Dealing with customers, clients and colleagues in a pleasant and courteous manner
-Ensuring that case information is recorded accurately
-Liaising with the in-house medical team and insurers to ensure the right kind of assistance is provided in the most efficient and cost-effective way possible
-Helping to plan and put into effect medical repatriations
-Providing caring and compassionate support to family members of patients and deceased relatives
Hours: 4 days on, 4 days off, 12 hour shift pattern between 7am - 7pm, 8am - 8pm, and 9am - 9pm (including weekends and public holidays)
Benefits:
* New, modern offices
* Pension
* Life insurance
* Discounted travel insurance
* Private medical insurance
* Critical illness cover
It is essential that you have a customer service background, handling volume calls. You will have excellent verbal and written communication skills in English.
Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Advertiser: Agency
Reference: 934519
Posted on: 2017-11-29 09:19:01
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jobs in West Malling, Kent
Insurance - Customer Services Account Handler
Recruitment Solutions South East Ltd
depending on experience
KHR - Recruitment Specialists
£24000 - £25000 per annum + Holiday, Pension, Hybrid working
KHR - Recruitment Specialists
Up to £23000 per annum + + Excellent Benefits
IT and Telecoms Support Engineer
tecwork
£23000-£32000 dependant on experience and final scope
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