Purpose of the Job:

* Provide business support Sensory Service County Strategic Team.
* Assist in the smooth running of services for children and young people with sensory impairment.
* Supporting improved outcomes for children and young people with sensory impairment.
* Take a proactive role in relation to its day-to-day functioning.

Main duties and responsibilities:



* Act as the main point of contact for the sensory impairment teams and the County Sensory strategic team, investigating complex queries and simple complaints, assessing the nature of telephone calls, referring them to the appropriate person and managing follow ups and timescales as appropriate
* Produce word processing and draft routine correspondence as directed, tracking responses to correspondence and other paperwork within appropriate timescales, in order to provide a reliable and high quality service to the team.
* Develop, maintain and monitor all office systems, including database and filing systems, both computerised and manual, to ensure systems are adapted where necessary to improve effectiveness in line with the STLS Record Retention Policy, data protection and freedom of information protocols.
* Support the day-to-day clerical and administrative functions of the team in addition to monitoring e-mails and telephone messages for appropriate team members
* Arrange and co-ordinate appointments and meetings on behalf of the County Sensory strategic team, manage diaries as required and support the organisation of large gatherings such as seminars involving external agencies and speakers, dispatching the relevant documents and taking minutes where required, to ensure the whole process runs smoothly and that any action points are followed up at the end of the meeting.
* Process, maintain and monitor financial records relating to expenditure and income, including the preparation of invoices for payment, processing charges and monitoring expenditure against budgets, identifying and referring to manager anomalies to ensure financial information and procedures relating to the team are accurate and up-to-date.
* Provide support for a range of administrative tracking systems, including monitoring initiatives and projects as directed; monitor correspondence, complaints , annual and sick leave and ensure follow up and relevant action is taken as necessary

DBS is essential

You will have previous experience in a similar role with good computer literacy - ability to produce a range of documents and reports, including non-standard reports, using Windows WP package, Excel spreadsheet and database functions.



This is an ongoing temporary assignment



6 hours per day, Monday to Thursday (Term Time Only)

Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.