Life feels better when you love your job…

Here at Vanquis we do, and it’s what we believe has contributed most to our success.

Our business has grown so much since we started in 2002 that our parent company, Provident Financial, is now listed in the FTSE 100. We have achieved this by encouraging our employees to put ideas forward, make decisions and constantly improve the service we provide for our customers.

We work hard with our 3rd Party partners to ensure that our customers continue to receive the best possible service and solutions, that’s why we’re now looking for someone to take ownership of these relationships. You’ll work closely with them to manage their performance and optimise strategy and processes but that’s only part of the story, you’ll also ensure their compliance to regulatory guidelines and make sure that operational risks are identified and managed appropriately.

This is a great opportunity for someone with fantastic experience of building and maintaining commercial relationships always with an eye on the customer.

What we’re looking for and what you’ll get in return:

• You’ll use your experience of external vendor management and natural communication skills to not only deal with our 3rd party partners but also challenge our internal processes and have a real impact on our performance
• Analytical skills will be of huge benefit to you as they’ll enable you to monitor performance and recommend areas of further review and improvement
• You’ll work with a highly motivated and dedicated team in a modern and vibrant environment where everyone is committed to success and our customers are our number one priority
• You’ll have the opportunity to be in control of your work and see the impact it has on the business.

Please note: Once the closing date has been reached we will review all CVs. Should we wish to progress your application we will contact you within four weeks of the closing date. If you do not hear from us within four weeks of the closing date, unfortunately, your application has been unsuccessful.

On occasion we identify alternative roles that may be suitable for applicants and therefore we may retain your CV for up to 6 months for this purpose. If you do not wish us to contact you or hold your CV on file for 6 months please contact us.

We welcome applications from every area of the community, regardless of age, gender, race, nationality, colour, ethnic origin, disability, sexuality, religion or beliefs, and believe that everyone should be treated fairly and consistently. We are TCF (Treating Customers Fairly) ambassadors and believe that everything we do as a company should benefit our customers.