Casual Hours Van Driver / Warehouse Operative (to cover holidays / busy periods)
  Living Wage £7.50 per hour
  Ditton, Tonbridge and Malling, Kent
  permanent,part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job Purpose To ensure all customers orders are delivered in a timely manner and outstanding customer service is provided at all times.
Reports to Branch Supervisor

Key
Relationships Branch Supervisor, Customers, Warehouse Operatives, Counter Sales

Hours Zero hour contract - work as and when required to cover holidays and absence



Performance Expectations

This role is the vital interface between our customers and the branch. In many cases the successful candidates could be the first point of human contact since the purchase. Therefore we need to provide a very courteous and efficient service that constantly exceeds the customer expectations throughout every stage of the delivery experience. It is Brown Brothers mission “to be the customer’s first choice every time” and this role is essential to maintain this part of the Company strategy.

Specific Duties & Responsibilities

• To load the van and pick items as required for daily delivery.
• To organise deliveries in a prompt and efficient manner and to keep records as required.
• To provide excellent customer service at all times and maintain existing client relationships.
• To report any problems that may arise from goods or services supplied by the Company to the relevant Branch Supervisor in a timely
manner.
• To collect payment from customers, as directed by the Branch Supervisor, which must be checked to ensure correct and then kept safely
as per procedure.
• To ensure all paperwork is completed correctly as required in the course of the Van Driver duties.
• To attend any driver training requirements as directed by the company
• To ensure Company H&S procedures are followed and that you have due regard for Health and Safety of yourself and others at all times,
particularly when handling items which are inflammable, corrosive or toxic.
• To drive the branch delivery vehicle in a responsible and careful manner in line with the Road Traffic Act and Company Procedures.
• To keep the Company vehicle clean and tidy at all times and carry out regular checks on the vehicle including oil, water, battery, lights and
tyres.
• To carefully observe Company procedures regarding accidents and insurance claims and to report any accidents or other occurrence
relating to the Company vehicle immediately.
• To notify the Branch Supervisor immediately of any vehicle defects.
• To undertake any other duties as reasonably required in the course of your employment that fall within your competence and ability.

Skills and Attributes Required

• Organised approach to work including ability to plan daily route for deliveries.
• Structured in approach to tasks and ability to meet customer ETA’s
• Smart & presentable in appearance
• Excellent communication skills
• Confident, approachable & friendly in demeanour with outstanding customer service skills
• Basic numeracy and literacy skills (G.C.S.E grade C or equivalent)
• I.T literate
• Proactive with a positive approach to issues
• Self-motivated and a team player
• An awareness and understanding of the bigger / wider Company picture
• Must be prepared to take ownership, accountability and responsibility in this role.
• Flexibility and willingness to cover other roles as and when required. E.g. to cover long term sickness and / holidays

Qualifications and / Knowledge

A full clean current driving licence is essential for this role.
Internal training will be provided but it would be advantageous to have formal training and /or a qualification in some or all of the following areas:

• Logistics / Transport experience
• Warehousing
• Health & Safety

Min. Physical Requirements

Must be physically fit as role will involve bending, and lifting to a maximum of 25kg. May be required to undergo a medical examination to ensure fit for work.


Advertiser: Direct Employer

Reference:

Posted on: 2017-12-07 15:30:22

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Casual Hours Van Driver / Warehouse Operative (to cover holidays / busy periods)
  Living Wage £7.50 per hour
  Ditton, Tonbridge and Malling, Kent
  permanent,part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job Purpose To ensure all customers orders are delivered in a timely manner and outstanding customer service is provided at all times.
Reports to Branch Supervisor

Key
Relationships Branch Supervisor, Customers, Warehouse Operatives, Counter Sales

Hours Zero hour contract - work as and when required to cover holidays and absence



Performance Expectations

This role is the vital interface between our customers and the branch. In many cases the successful candidates could be the first point of human contact since the purchase. Therefore we need to provide a very courteous and efficient service that constantly exceeds the customer expectations throughout every stage of the delivery experience. It is Brown Brothers mission “to be the customer’s first choice every time” and this role is essential to maintain this part of the Company strategy.

Specific Duties & Responsibilities

• To load the van and pick items as required for daily delivery.
• To organise deliveries in a prompt and efficient manner and to keep records as required.
• To provide excellent customer service at all times and maintain existing client relationships.
• To report any problems that may arise from goods or services supplied by the Company to the relevant Branch Supervisor in a timely
manner.
• To collect payment from customers, as directed by the Branch Supervisor, which must be checked to ensure correct and then kept safely
as per procedure.
• To ensure all paperwork is completed correctly as required in the course of the Van Driver duties.
• To attend any driver training requirements as directed by the company
• To ensure Company H&S procedures are followed and that you have due regard for Health and Safety of yourself and others at all times,
particularly when handling items which are inflammable, corrosive or toxic.
• To drive the branch delivery vehicle in a responsible and careful manner in line with the Road Traffic Act and Company Procedures.
• To keep the Company vehicle clean and tidy at all times and carry out regular checks on the vehicle including oil, water, battery, lights and
tyres.
• To carefully observe Company procedures regarding accidents and insurance claims and to report any accidents or other occurrence
relating to the Company vehicle immediately.
• To notify the Branch Supervisor immediately of any vehicle defects.
• To undertake any other duties as reasonably required in the course of your employment that fall within your competence and ability.

Skills and Attributes Required

• Organised approach to work including ability to plan daily route for deliveries.
• Structured in approach to tasks and ability to meet customer ETA’s
• Smart & presentable in appearance
• Excellent communication skills
• Confident, approachable & friendly in demeanour with outstanding customer service skills
• Basic numeracy and literacy skills (G.C.S.E grade C or equivalent)
• I.T literate
• Proactive with a positive approach to issues
• Self-motivated and a team player
• An awareness and understanding of the bigger / wider Company picture
• Must be prepared to take ownership, accountability and responsibility in this role.
• Flexibility and willingness to cover other roles as and when required. E.g. to cover long term sickness and / holidays

Qualifications and / Knowledge

A full clean current driving licence is essential for this role.
Internal training will be provided but it would be advantageous to have formal training and /or a qualification in some or all of the following areas:

• Logistics / Transport experience
• Warehousing
• Health & Safety

Min. Physical Requirements

Must be physically fit as role will involve bending, and lifting to a maximum of 25kg. May be required to undergo a medical examination to ensure fit for work.


Advertiser: Direct Employer

Reference:

Posted on: 2017-12-07 15:30:22

I want to receive the latest job alerts for:

jobs in Ditton, Tonbridge and Malling, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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  Recruitment Solutions South East Ltd

  £Base Salary + Uncapped Bonus

  Tunbridge Wells, Kent

Insurance Account Handler Position - Immediate Start

  Recruitment Solutions South East Ltd

  depending on experience

  Edenbridge, Kent

Multi Trade Operative - Carpenter/Plumber - Leatherhead

  Clarion Housing Group Ltd

  £33000 - £38000 per annum + Plus van, tools, overtime, company bonus

  South East

Children & Young People Coordinator- Young Carers

  Imago

  Up to £24,000 pro rata

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  Huntress

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