This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Call Centre Team Leader
Our client is looking to recruit to recruit a Call Centre Team Leader in their central London head office.
Salary: £25,000 to £30,000 dependant on experience.
Working within call centre you will have primary responsibility for managing the day to day operations.
You will have experience in providing clear and strong direction to your team and developing individuals to achieve their full potential.
Main Purpose of the role:
* Leading a team of Customer Service agents in a customer focused environment.
* Lead and develop teams to exceed customers expectations and targets.
* Provide effective leadership, development and coaching of team members.
* Reports - Daily, Weekly and Monthly.
* Management of team rota.
Knowledge & Skills Required:
* Demonstrable call centre management experience.
* Good communication skills.
* Understanding of training & coaching techniques to apply as needed.
* Strong numerical and analytical skills.
* Strong leadership & people development skills.
* Ability to effectively interact with team members at all levels of the organisation.
This vacancy would be of interest to job seekers searching for the following vacancies: Customer Service Team Manager, Team Manager, Team Management, Contact Centre Team Manager, Call Centre Team Manager, Customer Service Management, Customer Service Manager, Call Centre Management, Call Centre Management, Team Leader.
Huntress does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
Huntress acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Advertiser: Agency
Reference: MKI 422436
Posted on: 2017-10-20 14:40:34
Send me Alert for jobs in:
Central London, Greater London
Email Address
Hays Specialist Recruitment Ltd
Up to £12.82 per annum + £12.82 per hour
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Call Centre Team Leader
Our client is looking to recruit to recruit a Call Centre Team Leader in their central London head office.
Salary: £25,000 to £30,000 dependant on experience.
Working within call centre you will have primary responsibility for managing the day to day operations.
You will have experience in providing clear and strong direction to your team and developing individuals to achieve their full potential.
Main Purpose of the role:
* Leading a team of Customer Service agents in a customer focused environment.
* Lead and develop teams to exceed customers expectations and targets.
* Provide effective leadership, development and coaching of team members.
* Reports - Daily, Weekly and Monthly.
* Management of team rota.
Knowledge & Skills Required:
* Demonstrable call centre management experience.
* Good communication skills.
* Understanding of training & coaching techniques to apply as needed.
* Strong numerical and analytical skills.
* Strong leadership & people development skills.
* Ability to effectively interact with team members at all levels of the organisation.
This vacancy would be of interest to job seekers searching for the following vacancies: Customer Service Team Manager, Team Manager, Team Management, Contact Centre Team Manager, Call Centre Team Manager, Customer Service Management, Customer Service Manager, Call Centre Management, Call Centre Management, Team Leader.
Huntress does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
Huntress acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Advertiser: Agency
Reference: MKI 422436
Posted on: 2017-10-20 14:40:34
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jobs in Central London, Greater London
Hays Specialist Recruitment Ltd
Up to £12.82 per annum + £12.82 per hour
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