Job Title: Site Security Officer Reporting to: Site Security Manager
Location: Ash, Kent and Newbury, Berkshire
Hours of Work: 44 hours per week as detailed in published rota
Travel: Occasional travel required (to other business and customer sites)
Reward Package: Employee rewards package

Overall Job Purpose / Role Purpose

Provide first point of contact for all incidents or requests requiring a security input

The role is part of a team responsible for the logging, resolving or referring of all security incidents from point of initial contact through to resolution/escalation or closure within targeted service levels

Key Responsibilities

• Monitoring of all security systems and escalating any events
• Escorting visitors to the datacentre and site
• Internal patrols of site and bunker
• Logging staff and visitors on and off site
• Logging access to site and datacentre
• Raising, processing and closing all tickets for site visits through service management tool
• Raising and processing all client visits for business sites
• Responsible for monitoring CCTV for business sites and escalating any physical security incidents
• Working with other departments to gain greater knowledge of the company
• Keeping the front of house clean and tidy
• Issuing and logging keys
• Carry out tape rotations and remote hands tasking
• Answering phones and dealing with customer enquiries
• Acting as a mind map for emergency services if needed
• Carry out external patrols of the surrounding area. Build a positive image of the company through interaction with locals and neighbours
• Carry out exercises with emergency services when needed
• Be expected to learn / develop a greater understanding of the local area in order to carry out a swift response to any incidents
• Bring forward ideas to improve the security section/service desk to take us forward
• Build an understanding of the company in terms of what services we have to offer
• Be prepared to do overtime when needed
• Visit remote sites on occasion for familiarisation

Person Specification (Skills, Knowledge and Experience Required) Technical Competencies

• A basic knowledge of computers. How to send mail, use word documents

Behavioural & Personality Competencies

• Excellent telephone manner
• Smartly presented
• Must be able to work in a highly pressurised environment and be in possession of multi-tasking capabilities
• Able to use influencing skills and get results from people
• Good communication skills – both written and verbal
• Customer focused – ability to manage customer expectations
• Self-motivated and able to work under own initiative
• Vigilant with attention to detail
• Must be able to work well in a team environment

Required Experience

• Previous experience of working in a security / HM Forces based role is an advantage although full training is available for the right candidate
• Basic knowledge of IT and the ability to use a computer

If the above is of interest and you have the experience and skill set required to undertake the role, please send your CV and covering letter to via the apply online button

No recruitment agencies should respond to this advert please.