Trainee Customer Service Advisor - Switchboard/Floorwalker
  £16,261
  Maidstone, Kent
  permanent,full-time/part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Maidstone – Great people, great place, great opportunity

We are looking for enthusiastic, self-motivated individuals with excellent verbal and written communication skills to join our busy Customer Services team.

Trainee Customer Service Advisor - Switchboard/Floorwalker:

12 month fixed term contract

1 x 37 hours per week
1 x 25 hours per week (Mon-Fri 5 hrs a day)

Please make clear on your application whether you are applying for the full time or part time position.

You will act as the first point of contact for customers contacting the council by telephone and face to face. The successful candidates will rotate between answering the council’s main switchboard number and signposting visitors to the Maidstone Link whilst providing digital support as needed in our self-serve area.

The successful candidate must be educated to GCSE standard (or equivalent, including English and Maths at Grade C or above) successful candidates will possess strong experience of working in a busy and challenging customer focussed environment with strong IT skills (including Microsoft products and online services). It is essential that you have a calm and patient manner to be able to provide customers with support and guidance with our online processes.

The Council considers these to be customer focused roles and the ability to converse at ease with customers adapting communication style to suit differing audiences and provide advice in accurate spoken English is fundamental to the role.

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.

For further information or to discuss this opportunity in more detail, please contact please contact Louise Goodsell – 01622 602655.

To apply for the position please visit www.maidstone.gov.uk/jobs and complete the online application form or click the apply online button

PREVIOUS APPLICANTS NEED NOT APPLY

Closing Date: Tuesday 31 October 2017

Interview date: Thursday 9 November 2017

Council Benefits: career average pension scheme, professional fee payment, flexible working (including opportunities for home working and job share), employee benefits package and generous leave entitlement.


Advertiser: Direct Employer

Reference:

Posted on: 2017-10-30 12:16:33

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Trainee Customer Service Advisor - Switchboard/Floorwalker
  £16,261
  Maidstone, Kent
  permanent,full-time/part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Maidstone – Great people, great place, great opportunity

We are looking for enthusiastic, self-motivated individuals with excellent verbal and written communication skills to join our busy Customer Services team.

Trainee Customer Service Advisor - Switchboard/Floorwalker:

12 month fixed term contract

1 x 37 hours per week
1 x 25 hours per week (Mon-Fri 5 hrs a day)

Please make clear on your application whether you are applying for the full time or part time position.

You will act as the first point of contact for customers contacting the council by telephone and face to face. The successful candidates will rotate between answering the council’s main switchboard number and signposting visitors to the Maidstone Link whilst providing digital support as needed in our self-serve area.

The successful candidate must be educated to GCSE standard (or equivalent, including English and Maths at Grade C or above) successful candidates will possess strong experience of working in a busy and challenging customer focussed environment with strong IT skills (including Microsoft products and online services). It is essential that you have a calm and patient manner to be able to provide customers with support and guidance with our online processes.

The Council considers these to be customer focused roles and the ability to converse at ease with customers adapting communication style to suit differing audiences and provide advice in accurate spoken English is fundamental to the role.

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.

For further information or to discuss this opportunity in more detail, please contact please contact Louise Goodsell – 01622 602655.

To apply for the position please visit www.maidstone.gov.uk/jobs and complete the online application form or click the apply online button

PREVIOUS APPLICANTS NEED NOT APPLY

Closing Date: Tuesday 31 October 2017

Interview date: Thursday 9 November 2017

Council Benefits: career average pension scheme, professional fee payment, flexible working (including opportunities for home working and job share), employee benefits package and generous leave entitlement.


Advertiser: Direct Employer

Reference:

Posted on: 2017-10-30 12:16:33

I want to receive the latest job alerts for:

jobs in Maidstone, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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