Technical Service Administrator
  £18-20k
  Paddock Wood, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Technical Service Administrator
Paddock Wood
£18,000 - £20,000
VR/02115R

Our client is looking for an experienced, confident administrator to join their growing team. The client is a successful Managed Service Provider leading the field in IT Support. A successful candidate will be from a technical background and have experience in administrative roles.

Required Skills:
· Excellent telephone manner
· Good customer care skills
· Able to build rapport with clients
· Uses own initiative
· Excellent communication skills

The Role:
· Administration duties-booking meetings, project calendar updates, document checklists
· Logging and prioritising Service Desk support tickets and chasing up where necessary (SLAs)
· Booking in work and making appointments
· Setting up new contracts
· Answering incoming calls and proactive calls with key clients - relationship building
· Vendor management non-technical chase ups
· Assistance with Centralised Services Reporting - AV, Patch, KPI status
· Billable time checks based on site visits
· Weekly Services meeting notes

Do you have the skills?
Are you interested?
Apply now!


Advertiser: Agency

Reference: VR/02115R

Posted on: 2017-09-25 16:41:26

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Paddock Wood, Kent

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Technical Service Administrator
  £18-20k
  Paddock Wood, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Technical Service Administrator
Paddock Wood
£18,000 - £20,000
VR/02115R

Our client is looking for an experienced, confident administrator to join their growing team. The client is a successful Managed Service Provider leading the field in IT Support. A successful candidate will be from a technical background and have experience in administrative roles.

Required Skills:
· Excellent telephone manner
· Good customer care skills
· Able to build rapport with clients
· Uses own initiative
· Excellent communication skills

The Role:
· Administration duties-booking meetings, project calendar updates, document checklists
· Logging and prioritising Service Desk support tickets and chasing up where necessary (SLAs)
· Booking in work and making appointments
· Setting up new contracts
· Answering incoming calls and proactive calls with key clients - relationship building
· Vendor management non-technical chase ups
· Assistance with Centralised Services Reporting - AV, Patch, KPI status
· Billable time checks based on site visits
· Weekly Services meeting notes

Do you have the skills?
Are you interested?
Apply now!


Advertiser: Agency

Reference: VR/02115R

Posted on: 2017-09-25 16:41:26

I want to receive the latest job alerts for:

jobs in Paddock Wood, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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  Recruitment Solutions South East Ltd

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