Company Profile
A progressive, forward thinking and extremely reputable company that provides invaluable services to a diverse mix of businesses and industries. The services they provide ensure their clients can focus on their core business activities.

Position Expectations
To undertake various administration duties assigned by their manager. Providing an efficient, reliable service ensuring all calls and administration tasks are completed to the highest standard. Candidates must have previous administration experience within a medical environment or excellent administration skills and an in-depth knowledge of the medical sector, which could have been gained through personal experiences or work experience that involved direct contact with the medical sector.

Key Duties
• Answer calls and handle them in a polite and efficient manner following instructions displayed on the screen
• Complete all tasks to a high standard within the agreed time frame
• Develop and maintains relationships with clients, fulfilling all their requirements to a very high standard
• Log all client activity
• Manage, organise and updates relevant client data using database applications
• Escalates any client issues as they arise
• Provides support and assistance to the Service Centre Support Manager/Group Assistant and other team members at all times
• Attends meetings as required

Remuneration & Benefits
Competitive
21 days’ holiday + Bank Holiday – This increases by 1 day a year for every year served
The opportunity to work with a friendly, fun & customer focused team.