1st/2nd line Support Engineer
  £16,000 - £23,000 depending on experience and level of certification
  Sevenoaks, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


*** No recruitment agents please ***

Proxar Ltd is a well-established IT Support and IT Consulting Company with a Headquarter in Sevenoaks Kent. Currently it’s a highly successful and growing company with a demand for more engineers.

The 1st/2nd line Support Engineer will be responsible for general maintenance of servers, desktops, printers, scanners and other IT equipment. The role is centred on the support, maintenance and break/fix of both hardware and software located on customer’s sites in Kent and London areas. Candidates’ must have an experience in IT from previous positions and a full driving license.

Tasks and responsibilities:
• Adding, Removing and modifying users and groups in Active Directory;
• Troubleshooting and maintenance of desktops, laptops and printers;
• Resolving IT issues using remote software (TeamViewer), over the phone and on site;
• Building, configuring and upgrading desktops and laptops;
• Setting up emails on iPhones, Android and Windows phones
• Keep a log of all technical faults in ticketing system;
• Liaise with external suppliers for the repair of equipment under warranty;
• Carry out routine network maintenance tasks
• Managing email, anti-spam and virus protection;
• Setting up user accounts, permissions and passwords;
• Working closely with other departments/organisations and collaborating with other IT staff;
• Maintaining records of assets and software licences.

Key skills:
• Knowledge of Microsoft Office products;
• Knowledge of Operating Systems: Microsoft Windows 7, 8, 8.1 and 10;
• Reasonable understanding of networking concepts and services such as DNS and DHCP;
• Practical knowledge and experience in problem-solving strategies;
• Organisational skills;
• Understanding of SLA's;
• Communication skills;
• Patience;
• A meticulous nature;
• Capable of working well under pressure.

The successful candidate:
• Will have solid experience of providing IT Support and exceptionally strong customer service and communication skills;
• Will have broad computer systems knowledge across all business sizes;
• Will have good networking skills / knowledge of routers and switches;
• Will be eligible for Security Clearance.

*** No recruitment agents please ***

This position is being advertised by a direct employer.


Advertiser: Direct Employer

Reference:

Posted on: 2017-10-23 10:21:45

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Sevenoaks, Kent

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1st/2nd line Support Engineer
  £16,000 - £23,000 depending on experience and level of certification
  Sevenoaks, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


*** No recruitment agents please ***

Proxar Ltd is a well-established IT Support and IT Consulting Company with a Headquarter in Sevenoaks Kent. Currently it’s a highly successful and growing company with a demand for more engineers.

The 1st/2nd line Support Engineer will be responsible for general maintenance of servers, desktops, printers, scanners and other IT equipment. The role is centred on the support, maintenance and break/fix of both hardware and software located on customer’s sites in Kent and London areas. Candidates’ must have an experience in IT from previous positions and a full driving license.

Tasks and responsibilities:
• Adding, Removing and modifying users and groups in Active Directory;
• Troubleshooting and maintenance of desktops, laptops and printers;
• Resolving IT issues using remote software (TeamViewer), over the phone and on site;
• Building, configuring and upgrading desktops and laptops;
• Setting up emails on iPhones, Android and Windows phones
• Keep a log of all technical faults in ticketing system;
• Liaise with external suppliers for the repair of equipment under warranty;
• Carry out routine network maintenance tasks
• Managing email, anti-spam and virus protection;
• Setting up user accounts, permissions and passwords;
• Working closely with other departments/organisations and collaborating with other IT staff;
• Maintaining records of assets and software licences.

Key skills:
• Knowledge of Microsoft Office products;
• Knowledge of Operating Systems: Microsoft Windows 7, 8, 8.1 and 10;
• Reasonable understanding of networking concepts and services such as DNS and DHCP;
• Practical knowledge and experience in problem-solving strategies;
• Organisational skills;
• Understanding of SLA's;
• Communication skills;
• Patience;
• A meticulous nature;
• Capable of working well under pressure.

The successful candidate:
• Will have solid experience of providing IT Support and exceptionally strong customer service and communication skills;
• Will have broad computer systems knowledge across all business sizes;
• Will have good networking skills / knowledge of routers and switches;
• Will be eligible for Security Clearance.

*** No recruitment agents please ***

This position is being advertised by a direct employer.


Advertiser: Direct Employer

Reference:

Posted on: 2017-10-23 10:21:45

I want to receive the latest job alerts for:

jobs in Sevenoaks, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Design Development Engineer

  New Appointments Group

  Negotiable

  Whitstable, Kent

Residential Support Officer

  North Kent College

  £25,686 per annum

  Hadlow, Tonbridge and Malling, Kent

Operations support administrator

  Canterbury Christ Church University

  £22,681 to £24,248 per annum

  Canterbury, Kent

Administration Supervisor

  New Appointments Group

  Up to £25000 per annum

  Ashford, Kent

Ocean Freight Export Supervisor

  Hays Specialist Recruitment Ltd

  £40000.0 - £41000.0 per annum + £40,000

  Aylesford, Tonbridge and Malling, Kent

Ocean Freight Export Supervisor

  Hays Specialist Recruitment Ltd

  £40000.0 - £41000.0 per annum + £40,000

  Aylesford, Tonbridge and Malling, Kent

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