Call Agents Evening and Weekends

Call Agents Evening and Weekends

We are looking to recruit a team of professional Call Agents, who are happy to cold call clients and customers. This is NOT a sales role; this is adhoc work on a temporary basis, between the hours of 4pm and 9pm Monday to Friday and with possible business hours on Saturdays and Sundays. Ashford Kent Offices.

You will have a set of scripted questions to ask and you need to have excellent data entry skills in order to capture the true responses from the person that you are speaking with. You will need to be able to gain instant rapport and use open and closed questions skills in order to full complete the repose forms whilst remaining impartial or influencing in any way.

As a Call Agent we are looking for individuals who are passionate about delivering exceptional customer service, whilst meeting agreed targets through gaining the callers interest.

All About You!

Previous experience in a customer focused environment, Ideally phone based customer and/or business to business experience
Excellent communication skills
Proven ability to meet individual quality KPI’s
Outstanding typing skills
A positive 'can-do' approach
An Organised approach to daily activities
Have a resilience and can handle objections well
Ability to be creative in thought processes and carry out repetitive calls
Works well as a team member
Please send in your CV today and you will receive a reply with a typing assessment to complete along with some qualifying questions to answer, so please do keep an eye on your inbox and spam.