Lipscomb Ashford is a Fiat and Abarth dealership selling new and used cars alongside a selection of non-franchised vehicles sourced from within the group. Over the past few years the business has grown in volume and is now looking to further develop the team.

The company pride themselves on having built an enviable reputation for customer service and retention leading to a loyal customer base. With the iconic Fiat 500 models volume has grown and now with the introduction of 500X, Tipo and an expanding Abarth family volume is set to increase further in 2017.

You will be responsible for achieving targets for both new and used car sales, finance and other associated products. With the fast moving pace of the industry you will need to possess the ability to consistently demonstrate strong negotiation and closing skills to drive volume of this popular marque.

You will manage your customer database to develop relationships with existing owners as well as prospect activity to attract conquest customers to the brand.

Duties will include:
- Receive initial sales enquiries and recording information to the in–house prospect system
– Attending daily sales meetings to measure enquiry and follow up routines with the Sales Manager
- Meeting and greeting prospects and customers establishing their needs, daily follow up and prospecting
- Demonstration and appraisal of vehicles and products
– Negotiation and closing of deals in consultation with the Sales Manager
- Presentation and sale of finance and insurance products in line with FCA guidelines
- Hand over and follow up to ensure complete customer satisfaction

Skills and experience required:

Essential
- Excellent telephone manner and all round internal and external communication skills
- Confident when dealing with customers with excellent qualification and negotiation skills
- Must be proficient at using Microsoft packages including Outlook with keyboard skills
- Commitment to providing the highest levels of customer care in dealership and all touch points
- Must be a team player, ability to handle pressure and work to set guidelines

Desirable:
- Previous high value product sales experience OR:
- Car dealership environment sales experience

In return we offer excellent career opportunities, manufacturer and in-house training, 20 day’s holiday rising to 25 days long service, company contributory pension scheme, staff and family discount scheme. A company demonstrator will also be provided for private and business use.

Hours: Full Time 8 .30 – 6.00 Mon – Saturday (Sunday Rota 10am – 4.00pm) Lieu day weekly