Customer Service - 3 Month Contract
  £18000 to £18000 per annum
  Hillingdon, Greater London
  contract,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Customer Service/Claims Investigator - 3Month Contract
Gadget Insurance Company
Uxbridge
Salary of £18,000 or £8.65 ph
Hours: Monday-Friday 9am-6pm (1 hours lunch break)
Full Time and Temporary

Are you an experienced customer service professional? Are you a people person, have an inquisitive mind, a great eye for detail and looking to expand your knowledge? We have the perfect role for you working within a Times top 5 company in the UK.

The Company

The Company are recently under new management bringing with them fresh and exciting ideas for the office. This is a fantastic opportunity to join a fast paced, fun, busy and vibrant office where you`ll receive first class training and coaching within a supportive environment where there is excellent potential to progress your career. They have benefitted from a string of successive achievements and impressive accolades, including 42 award wins in the last three years alone, a Gold Standard award from Investors in People and Extraordinary status in The Sunday Times 100 Best Company to Work For, for four years running.

Job Description

As a Claims Investigator you will investigate mobile phone and gadget insurance claims. Liaise with customers directly and third parties to ensure a thorough understanding of the circumstances of the claim. Collect accurate information and documents to proceed with a claim. You will communicate with customers over the phone, by letter and by email, providing an excellent standard of customer care and a sympathetic ear.

Your duties will include:

- Receiving incoming calls from customers answering their questions and queries
- Investigating claims that are made by policyholders
- Use a combination of tools including interviews and cutting-edge software to help evaluate claims
- Manage multiple cases with confidence and accuracy
- To respond well in difficult moments & working to meet targets and tight deadlines
- Prepare reports maintain records and keep track of evidence trails and interview statements

The Successful Applicant:

- A good listener who can remain calm under pressure
- Previous Customer service experience (not necessarily in an office environment, retail considered)
- Confident telephone manner
- A naturally inquisitive mind
- Minimum GCSE Level Maths and English C or equivalent
- Excellent written and spoken English
- Competent computer abilities

----FULL TRAINING PROVIDED-----

What`s on Offer?

Competitive base salary of £18,000 or £8.65 ph.

If you feel you have the right experience and enthusiasm to be part of this award winning company, please apply today or call for more information.


Advertiser: Agency

Reference: AS6433

Posted on: 2017-08-15 12:05:04

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Hillingdon, Greater London

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Customer Service - 3 Month Contract
  £18000 to £18000 per annum
  Hillingdon, Greater London
  contract,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Customer Service/Claims Investigator - 3Month Contract
Gadget Insurance Company
Uxbridge
Salary of £18,000 or £8.65 ph
Hours: Monday-Friday 9am-6pm (1 hours lunch break)
Full Time and Temporary

Are you an experienced customer service professional? Are you a people person, have an inquisitive mind, a great eye for detail and looking to expand your knowledge? We have the perfect role for you working within a Times top 5 company in the UK.

The Company

The Company are recently under new management bringing with them fresh and exciting ideas for the office. This is a fantastic opportunity to join a fast paced, fun, busy and vibrant office where you`ll receive first class training and coaching within a supportive environment where there is excellent potential to progress your career. They have benefitted from a string of successive achievements and impressive accolades, including 42 award wins in the last three years alone, a Gold Standard award from Investors in People and Extraordinary status in The Sunday Times 100 Best Company to Work For, for four years running.

Job Description

As a Claims Investigator you will investigate mobile phone and gadget insurance claims. Liaise with customers directly and third parties to ensure a thorough understanding of the circumstances of the claim. Collect accurate information and documents to proceed with a claim. You will communicate with customers over the phone, by letter and by email, providing an excellent standard of customer care and a sympathetic ear.

Your duties will include:

- Receiving incoming calls from customers answering their questions and queries
- Investigating claims that are made by policyholders
- Use a combination of tools including interviews and cutting-edge software to help evaluate claims
- Manage multiple cases with confidence and accuracy
- To respond well in difficult moments & working to meet targets and tight deadlines
- Prepare reports maintain records and keep track of evidence trails and interview statements

The Successful Applicant:

- A good listener who can remain calm under pressure
- Previous Customer service experience (not necessarily in an office environment, retail considered)
- Confident telephone manner
- A naturally inquisitive mind
- Minimum GCSE Level Maths and English C or equivalent
- Excellent written and spoken English
- Competent computer abilities

----FULL TRAINING PROVIDED-----

What`s on Offer?

Competitive base salary of £18,000 or £8.65 ph.

If you feel you have the right experience and enthusiasm to be part of this award winning company, please apply today or call for more information.


Advertiser: Agency

Reference: AS6433

Posted on: 2017-08-15 12:05:04

I want to receive the latest job alerts for:

jobs in Hillingdon, Greater London

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Customer Service Administrator

  KHR - Recruitment Specialists

  £24000 - £26000 per annum + + Benefits

  Maidstone, Kent

Customer Service Administrator

  Huntress

  Up to £22500 per annum

  West Malling, Kent

Customer Service Administrator

  Huntress

  Up to £26000 per annum

  Swanscombe, Kent

Customer Service Assistant

  New Appointments Group

  Up to £11.46 per hour

  Ashford, Kent

Customer Service Advisor

  Commercial Services Interim & Executive Search

  £27000 - £30000 per annum

  Northfleet, Kent

Customer Service Advisor

  New Appointments Group

  Up to £10.42 per hour

  Thanet, Kent

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