**THIS POSITION IS NOW CLOSED***

Alternative Weekend On-Call Coordination Assistant
Aylesford Office (West Kent), Part-time, permanent

Lauriem Complete Care Ltd is a successful social care organisation, committed to providing excellent quality care for people in their own homes. We are looking for a On-Call Coordination Assistant to support our out of hours West Kent team.

The role will be based in our Aylesford office. This is a part time position working every other Saturday and Sunday from 7am until 2pm (14hrs every other week). Flexibility is needed as the role will require cover of our other out of hours shifts during times of annual leave/sickness, this will be during the evenings (from home) and/or at weekends and bank holidays.

KEY JOB RESPONSIBILITY:
• To ensuring that all Service User’s visits are allocated to a member of care staff and to support and deal with any issues that are reported in. This will involve liaise with Community Care Workers, Supervisors, Service Users, families, hospitals, Doctors, District Nurses and Care Management.

JOB SPECIFICATION:
• Be knowledgeable regarding safeguarding vulnerable adults, health and safety, equality and diversity and company policies and procedure
• Experience and capacity to understand and take account of the needs and difficulties of people who experience physical and mental health problems
• Experience of providing high quality Customer service
• Computer literate essential
• Strong organisational skills with the ability to prioritise work
• Excellent verbal and written communication skills
• Attention to detail and ability to probe and follow up on issues
• Knowledge of the care industry and CQC regulations & data protection act (Desirable)

Our STAFF BENEFIT from:
28 days holiday inc bank holidays pro rata
Work based pension
Free training and mentoring provided
Free QCF Level 2 & 3 Health & Social Care qualification after qualifying period
Career development & progression encouraged

Employment is subject to proof of eligibility to work in the UK and two satisfactory references.

Please call Clare or Beata for more information on 01622 716780 or to apply please click the apply online button