Fantastic company who offer a great working environment but also offer a fantastic opportunity to progress your career with awesome training and development. It is no wonder that they have been named as a Sunday Times Top 100 company to work for.

Do you have a good knowledge of MS Word, Excel combined with a knowledge of regulatory framework relating to Claims ?
Claims and or fraud experience is key in this role!

Key Responsibilities

-Screening suspect motor claims (including bodily injury) against known fraud indicators and other risk factors.
-Identifying cases where investigation is required and utilise the specialist data mining/fraud management software
-Utilising a variety of desktop tools (CUE, MIAFTR etc) as well as various internet checks and databases to assist with claimant profiling to
determine the direction of the investigation.
-Assisting with the production of fraud statistics, Management Information and root cause analysis.
-Screening/handling of Section 29 (3) DPA requests as well as background/database checks on claim suspects.
-Ensuring compliance with all regulatory requirements (including DPA and “treating customers fairly” principles).
-Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter.
-Developing and maintaining effective relationships with colleagues and business partners.
-Pro-actively managing personal training and development requirements.

Essential Skills:

Good knowledge of MS Word, Excel
Good commercial awareness
Knowledge of regulatory framework relating to insurance claims
Claims and or fraud experience is key


Desirable Skills:

Motor claims experience preferred
Good knowledge of the Data Protection Act
Experience of fraud investigation and/or analysis would be beneficial although not essential