Are you passionate about providing first class customer service? Do you enjoy working as part of a fun, friendly and professional team? Would you love to work Friday - Tuesday so you can enjoy quieter days off during the week? - Bliss!

If so we have an ideal opportunity for you.

Reasons to work at our fantastic client:

* A fun and interesting industry
* A friendly company where everyone works as a team
* 28 days annual leave (including public holidays)
* Monthly staff lunch and social events
* Childcare voucher scheme
* Long service holiday
* Summer barbeques
* All expenses paid Christmas party
* Free parking and great staff facilities

Your key responsibilities as a Customer Care Advisor would be to:

* Respond to Customer e-mails within 24 working hours
* Answering Customer care calls, place orders, amend orders, deal with any delivery queries and communicate directly with the courier companies and customers
* Deal directly with the returns department to assist in resolving the any return queries and process exchange orders on the system
* Maintain unfulfilled orders on the system
* Provide professional service advice and offer suitable suggestions to customers about products
* Administer customer refunds for returned store orders

Key skills, qualifications and knowledge required:

* Previous customer service experience within an office/call centre environment is essential
* Positive and professional approach to Customer Service and Sales
* Strong ability to retain a calm attitude when dealing with a high volume of work
* Good computer skills, including knowledge of Microsoft Office applications
* Proactive approach to your own development with learning new skills



The working hours are:

Friday 8.30am-5pm

Saturday 9am-5pm

Sunday 10am-4pm

Monday 8:30am-5pm

Tuesday 8:30am -5pm



If this sounds like the perfect role for you then please apply today, our client can interview immediately.

Please be aware that we are currently receiving a high volume of applications and will endeavour to contact all applicants, however if you have not been contacted within 72hrs please assume that you have not been successful on this occasion and your CV will be kept on record for future positions.

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.