This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
CUSTOMER SERVICE ADVISER - Romford
About the Company
Insurance Broker who actively invests in the training and advancement of staff and pride themselves in offering the highest levels of expertise and customer service.
About the Role
Responsible for the efficient handling of customer enquiries and for the delivery of accurate and informative mid-term insurance quotations and amendments to existing customers policies.
Key Duties / Responsibilities
·Maintain a high level of motivation and strive to, and achieve monthly departmental targets.
·Offer a high standard of customer care to existing customers over the telephone and within the office, and ensure that each enquiry is dealt with in a comprehensive, complete and professional manner.
·Liaise with insurers regarding underwriting terms and requirements, to perform appropriate administrative procedures in accordance with company guidelines and produce accurate and professional correspondence including letters, emails and memos for customers and underwriters.
·Generate and send out certificates and continuation cover note's as required.
·Interpret and implement all cross-sell opportunities, and promote awareness of the range of products and services that the Company offer.
Key Skills / Experience
·Proven track record in dealing with motor and/or household insurance
·Previous motor and/or household insurance experience.
·Focus on customer care and excellent communication skills are essential
·Excellent telephone manner and call handling techniques are required
·Attention to detail and ability to communicate and correspond professionally with all customers
·Ability to perform efficiently and effectively working under pressure in a call centre environment
·Ability to work and participate as part of a team in order to meet personal and team service targets
Maximum 40 hours per week where shifts to include 2 weeks of earlys, a week of mid shifts, 1 week late and 1 in 3 Saturdays.
Salary up to £19,000 per annum dependent on experience plus additional Bonus payments (to £600 per month + extra £500 per annum) OTE £26,700.
MW Appointments is acting as an Employment Agency in relation to this vacancy.
Advertiser: Agency
Reference: JO0000004969
Posted on: 2017-06-26 15:57:03
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Romford, Greater London
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Insurance - Customer Services Account Handler
Recruitment Solutions South East Ltd
depending on experience
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NFU Mutual
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Insurance Account Handler Position - Immediate Start
Recruitment Solutions South East Ltd
depending on experience
Premier Work Support
Up to £12.51 per hour + PLUS holiday accrual
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
CUSTOMER SERVICE ADVISER - Romford
About the Company
Insurance Broker who actively invests in the training and advancement of staff and pride themselves in offering the highest levels of expertise and customer service.
About the Role
Responsible for the efficient handling of customer enquiries and for the delivery of accurate and informative mid-term insurance quotations and amendments to existing customers policies.
Key Duties / Responsibilities
·Maintain a high level of motivation and strive to, and achieve monthly departmental targets.
·Offer a high standard of customer care to existing customers over the telephone and within the office, and ensure that each enquiry is dealt with in a comprehensive, complete and professional manner.
·Liaise with insurers regarding underwriting terms and requirements, to perform appropriate administrative procedures in accordance with company guidelines and produce accurate and professional correspondence including letters, emails and memos for customers and underwriters.
·Generate and send out certificates and continuation cover note's as required.
·Interpret and implement all cross-sell opportunities, and promote awareness of the range of products and services that the Company offer.
Key Skills / Experience
·Proven track record in dealing with motor and/or household insurance
·Previous motor and/or household insurance experience.
·Focus on customer care and excellent communication skills are essential
·Excellent telephone manner and call handling techniques are required
·Attention to detail and ability to communicate and correspond professionally with all customers
·Ability to perform efficiently and effectively working under pressure in a call centre environment
·Ability to work and participate as part of a team in order to meet personal and team service targets
Maximum 40 hours per week where shifts to include 2 weeks of earlys, a week of mid shifts, 1 week late and 1 in 3 Saturdays.
Salary up to £19,000 per annum dependent on experience plus additional Bonus payments (to £600 per month + extra £500 per annum) OTE £26,700.
MW Appointments is acting as an Employment Agency in relation to this vacancy.
Advertiser: Agency
Reference: JO0000004969
Posted on: 2017-06-26 15:57:03
I want to receive the latest job alerts for:
jobs in Romford, Greater London
Insurance - Customer Services Account Handler
Recruitment Solutions South East Ltd
depending on experience
Insurance Sales Executive (Motor & Personal)
NFU Mutual
Competitive Salary (dependant on experience)
Insurance Account Handler Position - Immediate Start
Recruitment Solutions South East Ltd
depending on experience
Premier Work Support
Up to £12.51 per hour + PLUS holiday accrual