Job title: Customer Services Representative
Contract: Permanent
Reference: DP660
Based in: Kings Hill
Department: Give As You Earn Processing
Hours: Full time
Grade: A
Salary: £16,750 per annum

About the job:
Our Customer Service team are seeking a highly motivated, self-reliant individual to work within our busy GAYE (Give As You Earn) processing department.

About you:
The ideal candidate will have previous experience of working within a busy Customer Service department and possess the ability to multi-task and prioritise their workload to meet the departments’ SLA. Quality will be a primary driver along with the ability to self motivate and drive exemplary service delivery. Naturally, you will have excellent verbal and written communication skills, be computer literate and an effective team player.

About CAF:
CAF is a not-for-profit foundation that helps charities to fundraise and manage their funds, and individuals and companies to donate in an efficient way. We provide a wide range of specialist financial and advisory services and have over £1.2bn of funds under management on behalf of tens of thousands of charities. Last year, we helped donors and companies give over £370m to charities worldwide. We offer a positive and supportive working environment set in the heart of Kent, a great benefits package and the satisfaction of being part of an organisation that is able to make substantial difference to the world.

For further information on this exciting opportunity or to apply, please send your CV and a covering letter quoting reference number DP660 to humanresources@cafonline.org

Please note that applicants must be eligible to work in the UK.

Closing date for receiving applications is 30 June 2017. Shortlisted applicants will be required to undertake psychometric assessments before being invited to attend an interview.