This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
2nd Line Support Engineer
Dartford
£25,000 - £28,000
VR/02004R
This fast growing IT managed service and hosted services provider is seeking an addition to their support team. Based in Dartford, Kent you will be responsible for supporting one of their key customers on varying technology.
Working Hours - Rotating Shifts of either: 8am-4pm, 9am to 5pm or 10am-6pm
Responsibilities:
· Provide 2nd line support to their clients both onsite and offsite
· Act as a point of escalation for the 1st Line team
· Proactively help resolve tickets and if required assist the 3rd line team with new projects or on boards
· Be proactive in identifying new technologies and highlight any weaknesses in their current workings
· Ensure customers SLA’s are met
· Follow company processes as documented
Experience & Knowledge:
· Windows Server 2008 R2 / 2012 R2
· Active Directory & Exchange administration and troubleshooting
· Email security products
· Networking knowledge (LAN / vLAN / WAN)
· SonicWALL & Draytek Firewall and Secure Remote Access appliances
· Ability to solve PC hardware and software issues
Benefits:
· Discretionary annual performance related bonus
· Continuous professional development scheme
· Additional holiday incentive scheme
Advertiser: Agency
Reference: VR/02004R
Posted on: 2017-05-15 16:46:36
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Dartford, Kent
Email Address
Wilmington Academy
Actual salary £3,749 per annum (£22,072 full time equivalent)
IT and Telecoms Support Engineer
tecwork
£23000-£32000 dependant on experience and final scope
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North Kent College
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
2nd Line Support Engineer
Dartford
£25,000 - £28,000
VR/02004R
This fast growing IT managed service and hosted services provider is seeking an addition to their support team. Based in Dartford, Kent you will be responsible for supporting one of their key customers on varying technology.
Working Hours - Rotating Shifts of either: 8am-4pm, 9am to 5pm or 10am-6pm
Responsibilities:
· Provide 2nd line support to their clients both onsite and offsite
· Act as a point of escalation for the 1st Line team
· Proactively help resolve tickets and if required assist the 3rd line team with new projects or on boards
· Be proactive in identifying new technologies and highlight any weaknesses in their current workings
· Ensure customers SLA’s are met
· Follow company processes as documented
Experience & Knowledge:
· Windows Server 2008 R2 / 2012 R2
· Active Directory & Exchange administration and troubleshooting
· Email security products
· Networking knowledge (LAN / vLAN / WAN)
· SonicWALL & Draytek Firewall and Secure Remote Access appliances
· Ability to solve PC hardware and software issues
Benefits:
· Discretionary annual performance related bonus
· Continuous professional development scheme
· Additional holiday incentive scheme
Advertiser: Agency
Reference: VR/02004R
Posted on: 2017-05-15 16:46:36
I want to receive the latest job alerts for:
jobs in Dartford, Kent
Wilmington Academy
Actual salary £3,749 per annum (£22,072 full time equivalent)
IT and Telecoms Support Engineer
tecwork
£23000-£32000 dependant on experience and final scope
Proactive Development
Salary pay. Time and a quarter pay for overtime. Enhanced pay for experience and qualifications
North Kent College
£25,686 per annum