What motivates you?

Do you have a great relationship with your manager? Our staff survey revealed that 97% of our staff do. Every single member of staff enjoys working here, and would recommend us as an employer to a friend. We think everybody deserves to feel this way about their job.

Our engineers get a kick out of getting a user back to work, and hate to see them struggling. Our team believes that technology is an asset to business, and strive to keep clients systems running smoothly so they never forget that fact. Our team is the reason we can continue to grow our business and continue to offer a better service to our clients.

So we pay for our engineers travel costs to London and provide a credit card so they can focus on what matters to them every day. We also ensure staff feel looked after with a 3% matched pension scheme, critical illness insurance, life insurance, private medical insurance, and counselling services.

The Basics

As a second line engineer at Tribeca you can earn up to £30,000. You’ll spend 75% of your time in Central London on site with our clients, and visit our Sittingbourne HQ one week every month.

You’ll be working on a rotating shift rota between 6am and 7pm for 40 hours a week – all travel costs go straight onto the company credit card, and if you start before 7am we’ll send a taxi to your door.

If you’re up for it – we’ll send you on international business trips too.
We operate follow the sun support with four engineers based in New York or Hong Kong, but there is an on-call rota for the evenings and weekends – averaging roughly 10 calls a week. We’ll provide you with a laptop and mobile for this.

The role focuses on providing deskside support to users and executives on-site, and you’ll be heavily involved in configuring networks, firewalls, switches and routers as well as ad-hoc projects.

We tend to find individuals with around 4 years’ experience on a helpdesk suit the role best, but it’s just as important to have a confident, cool composure and a desire to progress.

Recruiters: Thank you for thinking of us! We actually have this role covered, and we aren't interested in working with agencies. If this changes, we'll make it clear.