Main Purpose of Job:
To continue to support the development and delivery of the volunteering programme at RBLI. To attract and recruit volunteers and support managers to motivate, manage and retain volunteers ensuring both RBLI and the volunteers gain benefit from volunteer activities and contribution. Meet volunteer activity targets.

Overview of the Role & Team:
This target driven role works within the Volunteering function of the HR team, which provides the services of volunteers across the organisation. This role will be supported and line managed by RBLI’s Volunteer Manager as part of the HR team. The HR Team consists of the Head of HR, a Senior HR Officer, a Senior HR Administrator and a Learning & Development Manager.

Your Key Responsibilities:
Volunteer Delivery
• Attract and recruit volunteers using appropriate and effective methods
• Liaise with departments to establish their volunteer needs
• Generate appropriate volunteering opportunities
• Appropriately match volunteers to RBLI activities
• Create and implement appropriate volunteer engagement techniques
• Ensure volunteer has received appropriate training and security checks where relevant before placing, including right to volunteer in the UK
• Meet volunteer activity targets

People Management
• Offer advice and guidance to all serving and potential volunteers
• Support vulnerable volunteers to sustain fulfilling volunteering
• Support managers to motivate and retain their volunteers, including delivering training briefs and workshops

Administration
• Action all volunteer related administration, effectively and efficiently including:
• Recruitment administration
• Volunteer reviews
• Volunteer monitoring data
Communications & Reporting
• Provide an active communication link between departments and volunteers
• Provide line manager and key internal stakeholders with relevant management information in relation to volunteer activity KPIs
• Capture all volunteer hours undertaken

Marketing & Promotion
• Update on-line RBLI volunteering portal and job board and use social media to promote RBLI’s Volunteering Programme
• Be the internal volunteer champion and promote volunteers internally and externally through recruitment drives, marketing and profile raising
• Celebrate volunteering by implementing appropriate recognition techniques
• Attend internal and external meetings and events that could promote/attract volunteers
• Network with other charities, local businesses and organisations

General Responsibilities
• Comply with all Health & Safety requirements
• Keep up to date with the volunteer sector industry and best practice approaches to volunteer involvement
• Maintain all volunteer personnel data private and confidential, in line with company Data Protection policies
• Undertake any reasonable duty requested by Line Manager provided that appropriate training and guidance has been given to ensure appropriate capability

Personal Attributes:
• Excellent communicator, internally and externally
• Good presentation skills
• Outgoing personality with excellent networking skills
• Passion for the sector and volunteering
• Strong integrity
• Flexible and adaptable
• Creative/original/innovative

Working Environment:
• This role will be office based, with some external travel required
• Occasional evening and weekend work may be required for which time off in lieu will be given
• You will need Personal Protection Equipment, such as safety boots and goggles, which will be provided by RBLI

Skills and Experience Required:
Essential:
• 1-2 years’ experience of successfully recruiting, managing and working with volunteers
• Experience of working within a charity or social enterprise
• Understands and has experience of working within volunteering best practice and legal frameworks
• Experience of working within a target driven environment
• Strong organisational, PC, social media and administration skills
• Experience of implementing marketing and promotional activity
• Strong networking skills
• Flexible and willing to travel
• Self-motivated and the ability to work independently from own initiative

Desirable:
• Experience of delivering training and presenting to large audiences
• Experience of working with vulnerable adults
• Experience of the benefits system and how potential volunteers may be affected
• Degree or equivalent qualification
• Full and clean driving license

Benefits:
RBLI offer 25 days holiday per annum pro rata, a Group Flexible Retirement Plan, Life Assurance and Childcare Vouchers.

If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement.

* RBLI reserves the right to remove a vacancy at any time prior to the published closing date.

RBLI is an equal opportunities employer.

NO AGENCIES PLEASE