If you are currently in motor claims or have fraud experience we would love to chat with you.

If you'd like to join a fun and professional company who are highly ranked in the Sunday Times top UK companies to work for and provide outstanding benefits and excellent career progression please read on.

As a Counter Fraud Support you will :-

-Screen suspected motor claims (including bodily injury) against
known fraud indicators and other risk factors, identifying cases
where investigation is required.

-Utilise specialist data mining/fraud management software; working
the daily alerts and assisting with the upkeep and development of
the rules.

-Various internet checks and databases to assist with claimant
profiling and to determine the direction of the investigation.

-Assisting with the production of fraud statistics, Management
Information and root cause analysis. Screening/handling of Section
29 (3) DPA requests as well as background/database checks on claim suspects.

-Ensuring compliance with all regulatory requirements (including
DPA and “treating customers fairly” principles).

-Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter.

-Developing and maintaining effective relationships with colleagues
and business partners.

Essential Skills:
Good knowledge of MS Word, Excel.
Good commercial awareness
Knowledge of regulatory framework relating to Claims
Claims and or fraud experience is key

Desirable Skills:
Motor claims experience preferred
Good knowledge of the Data Protection Act
Experience of fraud investigation and/or analysis would be beneficial although not essential