Do you have experience of leading a team?

Has your experience been within a call centre environment?

Are you passionate about coaching, mentoring and driving a team to achieve their KPIs?



If so we may have the perfect opportunity for you.



Working for a local family run business where employees matter, you will have experience of leading a team of Sales Co-ordinators to build relationships with existing and lapsed clients. This is a permanent, full time role, working hours are 8.30am-5.30pm.



Your duties will involve;



* Supervision of Telemarketing Operatives performance via call sheets and call activity
* Monitor performance of all Telemarketing Operatives and initiate appropriate performance related action where required
* Recruitment of Telesales Operatives
* Monitor Area Sales Representatives performance, call sheets & call rates
* Monitor Area Sales Manager activities
* Maintain weekly contact with Group Sales Manager and Area Sales Managers regarding customer contact and Area Sales Representative's actions
* Liaise with Group Sales Manager on any performance issues raised by the Sales Co-ordinators regarding their Area Sales Managers or Area Sales Representatives
* Responsible for the production of monthly KPI reports for Telemarketing Operatives, Area Sales Managers and Area Sales Representatives
* Monitor and log all required sales returns from depots, call information and appointment lists
* Organise and attend sales force training meetings at conference facilities where required
* Organise and monitor the company's sales initiatives and mail shots



Benefits include;



* Onsite parking
* 25 days annual leave + bank holidays
* Bonus scheme
* Contributory pension
* Modern working environment with a fun and friendly team
* Autonomy to make the role your own



If this sounds like the perfect opportunity for you and you are keen to find out more, please apply today.



My client can interview w/c 27th February.



We look forward to receiving your CV.

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.