Job title: Customer Service Representative
Contract: Permanent
Reference:DF594a
Based in: Kings Hill
Department: Customer Contact
Hours: Full-time
Grade: B
Salary: £20,000 per annum

About the job:
Our Customer Service team are seeking a highly motivated, self-reliant individual to work within a busy pro-active Corporate and Private Client Team. Providing an efficient and effective Customer Service to existing and prospective customers, you will actively promote CAF products and services.

About you:
The ideal candidate will have a proven track record, managing corporate client relationships and customer service agreements along with experience of working within a corporate or high net worth team environment and of managing customer expectations and developing customer relationships. Naturally, you will have excellent verbal and written communication skills, be computer literate, an effective team player, able to prioritise work and be able to work under pressure with tight deadlines.

About CAF:
CAF is a charity which manages nearly £3bn on behalf of charities and donors worldwide and last year passed more than £420m to charities at the frontline. You will be joining people who are dedicated to motivating society to give ever more effectively, helping to transform lives and communities around the world.

For further information on this exciting opportunity or to apply, please send your CV and a covering letter quoting reference number DF594a to humanresources@cafonline.org

Please note that applicants must be eligible to work in the UK.

Closing date for receiving applications is 3 March 2017. Shortlisted applicants will be required to undertake psychometric assessments before being invited to attend an interview.