APEX Medical is an International Company specialising in the production and maintenance of pressure area care products.

APEX have been setting the standard in global healthcare for a number of years and have a proven track record in the UK marketplace.

This is an exciting time to join one of the UK’s leading medical device companies.

We have two excellent opportunities within our customer services department.

We would like to recruit two new members of the customer service team on temporary Maternity Cover contracts, one on full time hours of 37.5 hrs per week and the other part time at 18.75 hrs (Monday-Wednesday) per week based in our offices in Crayford, Kent.
Customer Services & Repairs Administrator – Maternity Cover (1 x Full Time & 1 x Part Time) Salary £18,000 pro-rata per annum.
The successful candidate would be responsible for:
 Providing excellent Customer Service displaying compassion & understanding
 Coordinating drivers
 Coordinating deliveries & collections
 Processing Customer Managed contract Requests
 Processing & coordinating Repairs & Customer Own Equipment
 Accurate data capture
 General Administration for Team
 Creation/Generation and distribution of management information & customer correspondence
 Maintaining Excellent filing systems
 Maintaining excellent customer relations externally and internally
 To undertake any other reasonable requests from the management team
 Continue to contribute to the development of the team and the organisation


Key Skills include:

 Customer focus and commitment to service excellence
 Solution driven
 Good Geographical Knowledge
 Highly motivated individual
 Strong team player
 Hard working and flexible
 Sensitive to the requirements of customers and clients
 Excellent communication and organisational skills
 Good IT Skills
 Open to new ideas
 Flexible working in respect of hours

The Successful candidate will be calm, empathetic and approachable. Have experience in Customer Service / Repairs Environment and well as planning diaries / rotas for drivers or Engineers. Good telephone skills and organisation skills are essential.

If you think you have the relevant skills and experience please send an up to date CV via the apply online button