HOSPITALITY & EVENTS MANAGER

Please note that applications for this position must be made using our application form. Please contact us for an application pack. Applicants submitting a CV only will not be considered.

Introduction
Reporting to the General Manager, the areas of responsibility for the Hospitality and Events Manager are:
1. The overseeing of all aspects of the Hospitality and Events at The Alexander Centre
2. The management and development of the bar
3. The development and management of the events programme
4. The marketing and promoting of the events programme and bar offer
5. The managing of casual bar and event staff and event contractors
The position will be full-time (37 hours per week) and working hours will vary, but will include weekend and evening working.Initially a 1 year contract is offered. A performance review will take place after 3 months.
The Hospitality & Events Manager will be expected to work evenings and weekends regularly and cover the majority of Events at the Alexander Centre.

The person
This position is ideal for someone who has great ideas and really wants to contribute to the success of The Alexander Centre. They will be experienced in running a bar to ensure its efficiency and develop its profitability; and will know what makes events successful and stand out. Great customer service is a necessity for this role, as well as an excellent head for numbers and a practical and robust understanding of Licensing and Health and Safety legislation.

Objective of the role
The main objective of this role is to maximise income from the bar and events held at the Alexander Centre, ensuring that the events are outstanding so that customers have a great time and come back again and again. This will be achieved by:
• Reviewing, devising and implementing systems and procedures for the function of the bar to ensure it is run efficiently, cost-effectively and in compliance with licensing and health and safety guidelines.
• Maximising profitability by ensuring robust cash-handling procedures, impeccable stock control, vigilant supply management and promotional activity.
• Achieving financial and sales growth targets.
• Managing staff professionally and efficiently.

Essential Experience
• Bar management experience – to include profitability development, stock control, procurement, cash handling, staff management and promotion of services.
• Experience in running a cellar – good working knowledge of beverage handling and storage.
• Experience in cash handling, financial reporting and budgeting.
• Previous experience of organising events and functions, such as weddings, parties and gigs.
• Experience in managing staff.
• Must hold a personal licence or be prepared to undertake personal licence training.
• Experience of promotional and marketing activity.

Specific responsibilities
• Work with the General Manager to prepare and agree an annual events programme and budget, including sales growth targets.
• Agree with the General Manager the policies and procedures relevant to the safe, compliant and efficient running of the bar and events, and ensure these are implemented through the operation and staffing of the bar and events.
• Agree with the General Manager, and implement, any relevant promotional or marketing activity.
• The keeping of accurate records and reports – such as cashing-up sheets, events sheets, wastage records, stock reports etc.
• On a weekly basis to check stock and order supplies for the bar.
• To regularly review and refresh bar pricing and products to reflect seasonal or event requirements and to maximise sales and profitability.
• To regularly review suppliers prices and ‘shop around’ to ensure good pricing
• To recruit and roster bar and events staff, and liaise with the payroll service to ensure they are paid accurately and promptly.
• To train and supervise bar and events staff to ensure that they operate within House policies and procedures and are up-to-date with products and promotions etc.
• To keep aware of trends, systems, practices and equipment in the Bar industry and propose and agree with the General Manager any relevant changes, upgrades and/or promotions etc.
• To keep aware of events in the locality as far as possible to ensure the events programme is varied, interesting, and not a direct clash with other activities in the town.
• To deputise for the General Manager if and when required to do so.

Specific terms and conditions
Reporting to: General Manager
Line Management of: Casual Bar and Events Staff & contractors
Working hours: 37 hours per week over 5 days – days and times will vary according to the programme of activity. This role will involve evening and weekend working.
Salary: £22,500
Start Date: Feb/March 2017