Experienced Assistant Manager Wanted
The Duke William Pub

The Duke William, in Ickham, is the quintessential British Pub, opened in April 2015 by Mark Sargeant, Gordon Ramsay’s former right hand man and former Head Chef of Claridge’s, who is currently operating award winning restaurant Rocksalt. Set in the heart of the Garden of England The Duke boasts four guest rooms, a traditional roaring fire in the heart of the pub for the winter and a beautiful terrace and garden for the Summer, both complemented by constantly evolving food and drink menus created using the superb local and seasonal produce the surrounding area has to offer.

About you:
We are looking for a highly motivated, industry driven, candidate with at least 3 years of management experience in a fast paced catering environment to join the team at Assistant Manager level to ensure the highest levels of service are maintained at all times.

KEY RESPONSIBILITIES
• The day to day management of the pub in unison with Manager and in the Managers absence
• The daily management of a small yet extremely busy Bed & Breakfast operation within the business.
• Holding Staff Training and daily briefings
• Staff Absence and Holiday
• HR, Staff Appraisals and Staff Discipline
• Weekly stock control and ordering whilst dealing with all manner of suppliers.
• Overseeing and maintaining the cleanliness of the pub and rooms
• Taking bookings and managing the smooth running of service
• Daily social media including Facebook, Twitter and Google+
• Daily cashing up, banking and financial accountability
• Dealing effectively and promptly with daily emails, phone calls, letters and any possible customer complaints.
• Being part of creating and implementing new ideas and strategies to bring more people to the business and drive sales within all departments

KEY ATTRIBUTES
• Experience at management level in a busy customer facing catering environment.
• Extremely high customer service skills and an ability to build and maintain relationships with the local community and customer base.
• An infectious smile.
• Calmness under pressure whilst being able to adapt instinctively to any given situation.
• Ability to create a disciplined yet fun working environment for the team
• IT literate – working with systems and process. Previous experience of EPOS and Open Table would be beneficial.

For further details or to apply please email emma.harrison@view.co.uk .