As our business moves into a new and re-energised future of growth with our new ship on the horizon there is a real opportunity for great people to play a significant role as part of one the UKs most iconic brands.

Working within our busy Holidays Contact Centre, you will be responsible for communicating with our cruise guests providing a unique and tailored experience. You will be encouraged to see the journey through the customer’s eyes so that every interaction will provide guests with a positive and continuing service that exceeds their expectations.

The Cruise Guest Service Advisor role will allow you to interact with our customers through different multi channels and your responsibilities would be to fulfil the guest’s every service requirement and make them aware of the additional services available to them. Following this, you will personalize the guest’s booking by adding the services requested and work alongside the Guest Experience Executive to fulfil them.

We are looking for someone with proven experience in demonstrating exceptional customer service, excellent communication and interaction skills and a real belief in the ethos that 'nothing is too much trouble' to each and every interaction.

This is your opportunity to join our friendly and supportive team and build a great future with one of the UK’s most trusted brands.

So, we’ve sparked your interest….now what’s in it for you?

In return, there’s excellent training and development on offer, plus superb benefits including private healthcare, pension scheme, social club and discounts on insurance products, holidays and flights for you and your relatives.

Interested? Apply today.