Customer Service - online, email and telephone
  £20400 - £22000 per annum + DOE
  Westerham, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Customer Service Advisor - Technical/Online

£20K - £22K DOE

Westerham

Monday - Friday (Start ASAP)



An excellent opportunity has arisen for an enthusiastic Customer Service Advisor to join the Technical/Online team with my client based in West Kent.

The team consists of highly skilled individuals who provide technical information to customers, ensuring the needs of their customers are met, whether in or out of warranty. Product knowledge is key for this role, but full training will be provided!

If you have customer service experience or are keen to get into a varied customer service position then please continue reading…

Duties will include:

* Handling customer questions and complaints
* Always available for customers- either by phone, email or via webchat
* Following procedure to solve Customer problems
* Support other areas within the contact centre at peak times
* Understanding product features & benefits
* Identifies and sells to customer needs where required
* Meets Sales and performance targets set

The ideal candidate will have:

* Ideally from a Customer facing environment
* A proven track record in achieving sales through service
* Experience of creating well written responses within a quality based framework
* A high level of communication skills both verbal and written
* The ability to communicate with customers via the telephone & webchat
* The ability to assess and handle difficult situations
* Demonstrate good judgement and able to challenge others viewpoints positively and constructively
* The ability to work diligently on own initiative
* Strong team player

My client is completely flexible and is happy to look at CVs sent over from candidates coming from university or a retail environment, who are looking for their first office base position! You must be fully computer literate to be considered.

If you feel you meet the above criteria and are keen for a role of this nature, please apply online for immediate consideration.

This role is being handled by Nicole Hill, Recruitment Consultant at Pearson Whiffin.


Advertiser: Agency

Reference: BSNG09822

Posted on: 2023-04-23 13:00:44

Send me Alert for jobs in: 

Call Centre - Customer Service - Westerham, Kent

Email Address

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Customer Service Administrator - Immediate Start

  Huntress

  Up to £12.47 per hour

  Maidstone, Kent

Customer Service Administrator

  KHR - Recruitment Specialists

  £24000 - £26000 per annum + + Benefits

  Maidstone, Kent

Customer Service Administrator

  Huntress

  Up to £22500 per annum

  West Malling, Kent

Customer Service Administrator

  Huntress

  Up to £26000 per annum

  Swanscombe, Kent

Customer Service Assistant

  New Appointments Group

  Up to £11.46 per hour

  Ashford, Kent

Customer Service Advisor

  Commercial Services Interim & Executive Search

  £27000 - £30000 per annum

  Northfleet, Kent

Customer Service - online, email and telephone
  £20400 - £22000 per annum + DOE
  Westerham, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Customer Service Advisor - Technical/Online

£20K - £22K DOE

Westerham

Monday - Friday (Start ASAP)



An excellent opportunity has arisen for an enthusiastic Customer Service Advisor to join the Technical/Online team with my client based in West Kent.

The team consists of highly skilled individuals who provide technical information to customers, ensuring the needs of their customers are met, whether in or out of warranty. Product knowledge is key for this role, but full training will be provided!

If you have customer service experience or are keen to get into a varied customer service position then please continue reading…

Duties will include:

* Handling customer questions and complaints
* Always available for customers- either by phone, email or via webchat
* Following procedure to solve Customer problems
* Support other areas within the contact centre at peak times
* Understanding product features & benefits
* Identifies and sells to customer needs where required
* Meets Sales and performance targets set

The ideal candidate will have:

* Ideally from a Customer facing environment
* A proven track record in achieving sales through service
* Experience of creating well written responses within a quality based framework
* A high level of communication skills both verbal and written
* The ability to communicate with customers via the telephone & webchat
* The ability to assess and handle difficult situations
* Demonstrate good judgement and able to challenge others viewpoints positively and constructively
* The ability to work diligently on own initiative
* Strong team player

My client is completely flexible and is happy to look at CVs sent over from candidates coming from university or a retail environment, who are looking for their first office base position! You must be fully computer literate to be considered.

If you feel you meet the above criteria and are keen for a role of this nature, please apply online for immediate consideration.

This role is being handled by Nicole Hill, Recruitment Consultant at Pearson Whiffin.


Advertiser: Agency

Reference: BSNG09822

Posted on: 2023-04-23 13:00:44

I want to receive the latest job alerts for:

Call Centre and Customer Service jobs in Westerham, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Customer Service Administrator - Immediate Start

  Huntress

  Up to £12.47 per hour

  Maidstone, Kent

Customer Service Administrator

  KHR - Recruitment Specialists

  £24000 - £26000 per annum + + Benefits

  Maidstone, Kent

Customer Service Administrator

  Huntress

  Up to £22500 per annum

  West Malling, Kent

Customer Service Administrator

  Huntress

  Up to £26000 per annum

  Swanscombe, Kent

Customer Service Assistant

  New Appointments Group

  Up to £11.46 per hour

  Ashford, Kent

Customer Service Advisor

  Commercial Services Interim & Executive Search

  £27000 - £30000 per annum

  Northfleet, Kent

Not logged in into Jobsinkent.com?


Log in or register here.

   Log in with your Google account



Copyright © 1999 - 2024 JIK SOFTWARE LTD