This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Helpdesk support role - £22,000, permanent
Working for an IT company with offices based in Gillingham.
The role's main function is to provide timely and accurate solutions to internal and external customer requests.
Duties Include:
* Advising clients on the correct use of the software
* Take ownership of calls, emails and customer and 3rd party queries
* Accurate recording of all actions and advice in CRM
* Ensure customer and 3rd party clients are kept informed of the progress of cases in a timely manner
* To identify hardware problems and ensure they are referred as appropriate
* Respond promptly to requests for assistance from other departments within SOE
Previous experience in customer service and/or software support is ideal!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Advertiser: Agency
Reference: MKI98379
Posted on: 2023-03-13 16:04:01
Send me Alert for jobs in:
Customer Service - Gillingham, Kent
Email Address
Recruitment Solutions South East Ltd
£c: 55-65000 + benefits
Actual salary £20,562 - £21,824 per annum (£23,801 - £25,262 full time equivalent)
KHR - Recruitment Specialists
£25000 - £27000 per annum + + Benefits
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Helpdesk support role - £22,000, permanent
Working for an IT company with offices based in Gillingham.
The role's main function is to provide timely and accurate solutions to internal and external customer requests.
Duties Include:
* Advising clients on the correct use of the software
* Take ownership of calls, emails and customer and 3rd party queries
* Accurate recording of all actions and advice in CRM
* Ensure customer and 3rd party clients are kept informed of the progress of cases in a timely manner
* To identify hardware problems and ensure they are referred as appropriate
* Respond promptly to requests for assistance from other departments within SOE
Previous experience in customer service and/or software support is ideal!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Advertiser: Agency
Reference: MKI98379
Posted on: 2023-03-13 16:04:01
I want to receive the latest job alerts for:
Customer Service jobs in Gillingham, Kent
Recruitment Solutions South East Ltd
£c: 55-65000 + benefits
Actual salary £20,562 - £21,824 per annum (£23,801 - £25,262 full time equivalent)
KHR - Recruitment Specialists
£25000 - £27000 per annum + + Benefits