Administration Assistant

  • £18,000- £24,000 DOE
  • Rochester, Kent
  • Betacove

Working from our HQ in Rochester this roll would be responsible for booking surveyors visits, organising works and coordinating with customers. Suiting a person who is friendly, personable, focused on the detail and with a ‘can do attitude’, the role centres around a focus on the administration of jobs in people’s homes, organising attendances and allocating staff and materials bringing the job to a close and invoicing.

Ideally you will have experience in this field and are nimble around job costing and trades allocations software. Full training will be given.

Betacove’s core business delivers insurance claims repair services, job management and reinstatement work for well known, service driven home insurance providers. Mainly focused on the domestic part of this industry we carry out between 1500 and 2000 claims per year. That means we liaise, administer and deliver services to customers in their hour of need all over the southeast of England.

Joining our friendly family values team means;

You will be responsible for the day to day management of Betacove’s Business Operating platform, ensuring that all client communication platforms are updated and maintained to the required level, and adherence to Betacove and their individual client’s requirements at all times.

Championing our core values and promoting our commitment to 'best in class' services to our clients, claimants and customers.

Managing the business process systems in ensuring the attainment and compliance of our Key Performance Indicators (KPIs) throughout the project / claim life cycle, including; value and case management targets, proactive customer liaison and communications, updating of systems, liaising with trades staff and contractors, and coordinating appointments, site attendance and procurement needs where required.

  • Advertiser: Direct Employer