We are looking for a Junior Business Analyst to join the team on the software delivery and support team: .

Role & Responsibilities:

The role is varied in nature and will include;

Support the Tech team with business requirements analysis;
Document the business and technical requirements;
Liaise with the development team to ensure the business requirements are translated correctly;
Perform QA testing
Complete ad hoc requests as required.
Assist with the analysis of support ticket.
Provide input into the continuous improvement of procedures and processes;
Manage the onboarding of new clients onto the software as a project
Propose solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs.
Proactively carries out project support /administrative functions.
Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver any artefacts as needed, including:
Functional Specification Documents, User stories, change requests, screen and interface designs.
Support the Sales Team in identifying areas of opportunity and risk, and in producing effective project proposals
Skills and attributes

Have initiative to analyse and write effective and efficient requirement specifications
Analytical and process-based skills, ie process flow diagrams, business & process modelling, data analysis
Proficient in MS Office suite
Good communication skills
‘Can-do’ attitude
Natural aptitude for problem solving
Good organisational skills
Team Player
Good time management
Interest in technology