IT Field Engineer
  c£25k
  Paddock Wood, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


IT Field Engineer
Location: Paddock Wood
Salary circa £25k
VR3033R

Due to continued growth, we are looking for an experienced IT Field Engineer to join our client's World Class Service Desk Team.

As a Field Engineer, you will primarily responsible for providing onsite technical support to the client base, the role will involve troubleshooting and resolving issues relating to client infrastructure and end-users devices.

Our ideal candidate will be an experienced Technical Field Support Engineer from a Managed Service Provider background. You will be customer-facing, motivated and a natural problem-solver. A passion for IT and providing outstanding customer experience is essential.

Responsibilities of the role:
· Provide onsite 1st/2nd line support to clients
· Onsite Installation work
· Achieve both personal and team Golden KPIs targets such as customer satisfaction
· Working in order of SLA and priority of tickets
· System documentation

What you will need:
· Ideally you will be from a Managed Service background
· Clean driving license
· Great customer service skills
· Positive and passionate about technology
· Good problem-solving skills
· 1st/2nd-Line level experience, with most of O365, MS Desktop (Windows 7, 10), MS Server (2016, 2019), Network and Cabling, MS Office, Antivirus and Printers

Job Offer
40 hours per week - 08:30 - 17:30 Monday to Friday. We need applicants to be flexible and be available to occasionally work additional hours where required to fulfil the demands of their role. In return, a competitive salary is offered and a fun and rewarding environment for you to succeed.

Benefits include:
· Company van
· 25 days holiday
· Your Birthday as a bonus annual leave day
· Staff Bonus
· Dedicated training days with linked salary increase
· Service Desk gamification rewards; from Amazon vouchers to days off work
· Pension scheme
· Dress down Fridays
· Unlimited Free fruit and soft drinks.
· New client introduction bonus payment
· New staff introduction bonus payment
· Quarterly company-funded social events meals out, bowling, etc.
· Weekly anonymous pulse surveys to help them help you
· Free car parking
· Childcare Vouchers
· Perkbox


Advertiser: Agency

Reference: VR/03033R

Posted on: 2022-06-25 07:54:46

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IT & Telecoms - Paddock Wood, Kent

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IT Field Engineer
  c£25k
  Paddock Wood, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


IT Field Engineer
Location: Paddock Wood
Salary circa £25k
VR3033R

Due to continued growth, we are looking for an experienced IT Field Engineer to join our client's World Class Service Desk Team.

As a Field Engineer, you will primarily responsible for providing onsite technical support to the client base, the role will involve troubleshooting and resolving issues relating to client infrastructure and end-users devices.

Our ideal candidate will be an experienced Technical Field Support Engineer from a Managed Service Provider background. You will be customer-facing, motivated and a natural problem-solver. A passion for IT and providing outstanding customer experience is essential.

Responsibilities of the role:
· Provide onsite 1st/2nd line support to clients
· Onsite Installation work
· Achieve both personal and team Golden KPIs targets such as customer satisfaction
· Working in order of SLA and priority of tickets
· System documentation

What you will need:
· Ideally you will be from a Managed Service background
· Clean driving license
· Great customer service skills
· Positive and passionate about technology
· Good problem-solving skills
· 1st/2nd-Line level experience, with most of O365, MS Desktop (Windows 7, 10), MS Server (2016, 2019), Network and Cabling, MS Office, Antivirus and Printers

Job Offer
40 hours per week - 08:30 - 17:30 Monday to Friday. We need applicants to be flexible and be available to occasionally work additional hours where required to fulfil the demands of their role. In return, a competitive salary is offered and a fun and rewarding environment for you to succeed.

Benefits include:
· Company van
· 25 days holiday
· Your Birthday as a bonus annual leave day
· Staff Bonus
· Dedicated training days with linked salary increase
· Service Desk gamification rewards; from Amazon vouchers to days off work
· Pension scheme
· Dress down Fridays
· Unlimited Free fruit and soft drinks.
· New client introduction bonus payment
· New staff introduction bonus payment
· Quarterly company-funded social events meals out, bowling, etc.
· Weekly anonymous pulse surveys to help them help you
· Free car parking
· Childcare Vouchers
· Perkbox


Advertiser: Agency

Reference: VR/03033R

Posted on: 2022-06-25 07:54:46

I want to receive the latest job alerts for:

IT & Telecoms jobs in Paddock Wood, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

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  Hays Specialist Recruitment Ltd

  Up to £50000.0 per annum + 50000

  Sevenoaks, Kent

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  Goldhawk Associates Ltd

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  Maidstone, Kent

Technical Officer

  Swale Borough Council

  Salary: Grade 5 £27,840 - £31,254

  Sittingbourne, Kent

Service Desk Analyst

  Tribeca Technology Ltd

  £21,000 - £28,000

  Sittingbourne, Kent

Asset Management Officer

  New Appointments Group

  Up to £15.00 per hour

  Canterbury, Kent

End User Computing Systems Engineer

  Canterbury Christ Church University

  £33,966 - £36,024 per annum

  Canterbury, Kent

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