Service Development Manager

  • £27,000 p/a (pro-rata)
  • Folkestone, Kent
  • East Kent Mediation

East Kent Mediation is a charity providing mediation for people with housing-related issues in Shepway, Dover and Thanet. We are seeking an experienced and proactive Service Development Manager to oversee daily operations and develop the service in response to local needs.

As Service Development Manager, you will have overall responsibility for project and case management, reporting to the Board of Directors. You will develop and maintain links with other agencies, local voluntary organisations and other professional bodies, and manage the submission of funding applications. You will also hold responsibility for the recruitment, management, training and development of staff and volunteers.

The successful applicant will be an experienced manager and hold a qualification in management or project management. A self-motivated and independent worker, you will have the requisite skills and knowledge to grow the service in response to the challenges presented by the current time, and be innovative in your approach to developing a remote and COVID-safe mediation offering.

For more information, please see the Job Description and Person Specification, which can be found here: or contact us to request a copy.

To apply, please send a CV and covering letter explaining why you would be suitable for the role, with reference to the Job Description and Person Specification to our email address: [email protected]

Additionally, if you wish to have an informal discussion about the role before applying, please contact us.

The closing date for applications is 9th February at 10.00am. Interviews will be held on 22nd and 26th February.

East Kent Mediation


Email [email protected]

Registered Charity No. 1131554

Company No. 689696

  • Advertiser: Direct Employer
  • Reference: SDM-1