As a growing organisation, we are always on the lookout for innovative and talented team members. We are now looking for a Quality Assurance Analyst to join us at our office in Chatham.



About us:

OSB is a challenger bank who specialises in lending and retail savings. We began trading as a bank in 2011 and were admitted to the main market of the London Stock Exchange in 2014, joining the FTSE 250 in June 2015. We've experienced significant growth, with our UK employee base now exceeding 1000 staff.



About the role:

The key purpose of this role is to support the Quality Assurance and Quality Control Manager with the on-going design, implementation and maintenance of the Quality Assurance and Control frameworks across Operations within the UK and India with key focus ensuring operational processes are being managed effectively and in line with business policy and procedures.



As the Quality Assurance Analyst, main duties include:

* Ensuring that residual and preventative risk management tools and controls are fit for purpose
* Identifying and assisting with resolution of issues effectively in order to prevent reoccurrence
* Reviewing and maintaining the overall quality assurance framework ensuring that appropriate controls are in place
* Conducting trend analysis using Operational data to identify and agree scope for specific quality assurance reviews
* Streamline and review current quality MI reporting and documentation



Why come to work for us:

At OSB we have created a culture that encourages personal growth and offers opportunities to learn and improve. We believe in great teamwork and being OneTeam, you'll see that work life balance is appreciated and genuinely matters, we are 'informally formal' with a relaxed and supportive working environment. Step inside OneSavings Bank and learn each of our values and the behaviours that support them- www.osb.co.uk/careers/our-values/.



The added extras:

You'd be joining OSB during an exciting time of significant growth, with ongoing opportunity for career progression. In return for the hard work you do, we offer a competitive benefits package including:



* 25 days holiday + bank holidays + holiday purchase scheme
* An annual 12.5% discretionary bonus opportunity
* Pension contribution- 8% employer 5% employee
* Private medical insurance- 50% cover + fully funded healthcare plan
* Income protection and life insurance
* Perkbox discounts and share save scheme



Am I suitable for this role?

You'll be a motivated, customer focussed and conscientious individual who is able to say 'yes' to the following questions:

* Do you have existing experience in working in Banking/ Financial Services?
* Do you have previous experience of process design, quality assurance/control design and system implementation?
* Do you have detailed knowledge of quality assurance frameworks and methodologies?
* Do you have a thorough knowledge of Mortgage & Saving products?

If you are interested in the opportunity to join OSB, please click the 'Apply' button and send us your CV.



At OneSavings Bank, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally. No employee or potential employee will receive less favourable treatment because of any protected characteristic.



We recognise that flexible working opportunities can be of benefit to both employees and the organisation, improving work-life balance and enabling the business to attract and retain skilled and valued employees. Please speak to us about how this could work for you.



All applicants must have right to work in the UK. Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.