Customer Service Team Manager
  UP to £30,000 per annum
  Kings Hill, Tonbridge and Malling, Kent
  permanent,full-time
CAF

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job title: Customer Service Team Manager – Contact Centre
Contract: Permanent
Reference: RM137
Based in: Kings Hill, Kent
Department: Customer Service
Hours: Full-time 35 hours per week
Grade: D
Salary: Up to £30,000

We are looking for a strong and proactive Team Manager to lead and line manage a team of around 20 customer service representatives.

You will have a proven track record of managing customer relationships with substantial experience in direct line management and the ability to manage multiple work streams, juggling priorities to ensure the work gets done in the most efficient and speedy way possible..

You will be confident in delivering formative and motivational feedback as well as addressing performance issues and working in a high pressured environment.

You will require strong communication skills and have the ability to communicate at all levels in divisional wide meetings, to senior management and key stakeholders.

Are you ambitious, self motivated with the drive to exceed targets and to challenge and enhance processes with the aim of improving the effectiveness and efficiency of the service? If so, and you are interested in this extremely rewarding role we would love to hear from you.

About us
We’re a charity, a bank and champion for better giving, and for over 90 years we’ve been helping donors, companies and charities make a bigger impact. We exist to make giving go further, so together we can transform more lives and communities around the world. We are CAF and we make giving count.

For further information about this exciting opportunity or to apply please send your CV and a supporting statement explaining why you would be the best candidate for this position to humanresources@cafonline.org quoting reference number RM137.

Please note that applicants must be eligible to work in the UK.

Closing date for receiving applications is 9am on Tuesday 7 May 2019 with first stage telephone interviews taking place w/c 13 May 2019. Successful applicants will be invited to attend an assessment centre on 28 May 2019.


Advertiser: Direct Employer

Reference: RM137

Posted on: 2019-05-07 13:32:32

Send me Alert for jobs in: 

Kings Hill, Tonbridge and Malling, Kent

Email Address

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Customer Service Administrator

  KHR - Recruitment Specialists

  £24000 - £26000 per annum + + Benefits

  Maidstone, Kent

Customer Service Administrator

  Huntress

  Up to £22500 per annum

  West Malling, Kent

Customer Service Administrator

  Huntress

  Up to £26000 per annum

  Swanscombe, Kent

Customer Service Assistant

  New Appointments Group

  Up to £11.46 per hour

  Ashford, Kent

Customer Service Advisor

  Commercial Services Interim & Executive Search

  £27000 - £30000 per annum

  Northfleet, Kent

Customer Service Advisor

  New Appointments Group

  Up to £10.42 per hour

  Thanet, Kent

Customer Service Team Manager
  UP to £30,000 per annum
  Kings Hill, Tonbridge and Malling, Kent
  permanent,full-time
CAF

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job title: Customer Service Team Manager – Contact Centre
Contract: Permanent
Reference: RM137
Based in: Kings Hill, Kent
Department: Customer Service
Hours: Full-time 35 hours per week
Grade: D
Salary: Up to £30,000

We are looking for a strong and proactive Team Manager to lead and line manage a team of around 20 customer service representatives.

You will have a proven track record of managing customer relationships with substantial experience in direct line management and the ability to manage multiple work streams, juggling priorities to ensure the work gets done in the most efficient and speedy way possible..

You will be confident in delivering formative and motivational feedback as well as addressing performance issues and working in a high pressured environment.

You will require strong communication skills and have the ability to communicate at all levels in divisional wide meetings, to senior management and key stakeholders.

Are you ambitious, self motivated with the drive to exceed targets and to challenge and enhance processes with the aim of improving the effectiveness and efficiency of the service? If so, and you are interested in this extremely rewarding role we would love to hear from you.

About us
We’re a charity, a bank and champion for better giving, and for over 90 years we’ve been helping donors, companies and charities make a bigger impact. We exist to make giving go further, so together we can transform more lives and communities around the world. We are CAF and we make giving count.

For further information about this exciting opportunity or to apply please send your CV and a supporting statement explaining why you would be the best candidate for this position to humanresources@cafonline.org quoting reference number RM137.

Please note that applicants must be eligible to work in the UK.

Closing date for receiving applications is 9am on Tuesday 7 May 2019 with first stage telephone interviews taking place w/c 13 May 2019. Successful applicants will be invited to attend an assessment centre on 28 May 2019.


Advertiser: Direct Employer

Reference: RM137

Posted on: 2019-05-07 13:32:32

I want to receive the latest job alerts for:

jobs in Kings Hill, Tonbridge and Malling, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Customer Service Administrator

  KHR - Recruitment Specialists

  £24000 - £26000 per annum + + Benefits

  Maidstone, Kent

Customer Service Administrator

  Huntress

  Up to £22500 per annum

  West Malling, Kent

Customer Service Administrator

  Huntress

  Up to £26000 per annum

  Swanscombe, Kent

Customer Service Assistant

  New Appointments Group

  Up to £11.46 per hour

  Ashford, Kent

Customer Service Advisor

  Commercial Services Interim & Executive Search

  £27000 - £30000 per annum

  Northfleet, Kent

Customer Service Advisor

  New Appointments Group

  Up to £10.42 per hour

  Thanet, Kent

Not logged in into Jobsinkent.com?


Log in or register here.

   Log in with your Google account



Copyright © 1999 - 2024 JIK SOFTWARE LTD