Senior IT Support Engineer
  £25,000-£30,000 Per Annum
  Maidstone, Kent
  permanent,full-time/part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Dental Dynamix is a company specialised in supplying and supporting IT infrastructure and digital imaging solutions to dental practices in the South East and across the UK. With our customers relying on our knowledge & expertise within IT Services, our IT Support Engineer's help to make the complex simple, as we become one of the UK’s leading Dental IT & Digital Imaging support partners. We’re growing fast and building an exciting future.

What you will be doing:
• Providing on-site and remote support to end-users and customers
• Troubleshooting and resolving front line issues and queries
• Logging incidents, service requests, changes and problem tickets in our support platform (Remedy) escalating where necessary
• Ensuring timely resolution of requests in line with Service Level Agreements (SLA)
• Creating / updating training material, quick tip sheets and other documentation
• Supporting Digital Imaging technologies (training provided)

What you will be good at:
• As an IT Support Engineer, you will have the ability to troubleshoot issues across networking, desktop, mobile and other IT infrastructure systems
• Experience in deployment and support of Enterprise-level IT systems and services
• Experience in co-ordination of issue resolution to agreed service levels and targets
• The ability to self-organise and prioritise workload

What we need from you
• 2-3 years experience in a similar position
• A level of flexibility
• Previous experience in a customer facing role is desirable
• A natural interest in putting forwards new ideas to improve processes
• A desire to develop your career at pace, and the commitment to excellence that this requires
• Willingness to learn new skills
• Open to overtime
• Full driving licence
• Live within a commutable distance of Maidstone

If you feel you have the skills and experience to be successful in this role then apply today!


Advertiser: Direct Employer

Reference:

Posted on: 2019-04-18 12:51:11

Send me Alert for jobs in: 

Maidstone, Kent

Email Address

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Senior Electrical Engineer

  KHR - Recruitment Specialists

  Good + Company Benefits

  Maidstone, Kent

Senior Quantity Surveyor

  Hays Specialist Recruitment Ltd

  £45000.0 - £65000.0 per annum + UP to £65000

  Sevenoaks, Kent

Senior Accounts Manager

  Recruitment Solutions South East Ltd

  £40,000 - £55,000

  Tonbridge, Kent

Senior Accounts Manager

  Goldhawk Associates Ltd

  £55,000 - £75,000

  Goudhurst, Tunbridge Wells, Kent

Senior/ Account Executive

  MW Appointments

  £40000.00 - £50000.00 per annum

  City of London, Greater London

Senior Project Manager

  KHR - Recruitment Specialists

  £55000 - £70000 per annum + Holiday, Pension, Car Allowance, Hybird

  Faversham, Kent

Senior IT Support Engineer
  £25,000-£30,000 Per Annum
  Maidstone, Kent
  permanent,full-time/part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Dental Dynamix is a company specialised in supplying and supporting IT infrastructure and digital imaging solutions to dental practices in the South East and across the UK. With our customers relying on our knowledge & expertise within IT Services, our IT Support Engineer's help to make the complex simple, as we become one of the UK’s leading Dental IT & Digital Imaging support partners. We’re growing fast and building an exciting future.

What you will be doing:
• Providing on-site and remote support to end-users and customers
• Troubleshooting and resolving front line issues and queries
• Logging incidents, service requests, changes and problem tickets in our support platform (Remedy) escalating where necessary
• Ensuring timely resolution of requests in line with Service Level Agreements (SLA)
• Creating / updating training material, quick tip sheets and other documentation
• Supporting Digital Imaging technologies (training provided)

What you will be good at:
• As an IT Support Engineer, you will have the ability to troubleshoot issues across networking, desktop, mobile and other IT infrastructure systems
• Experience in deployment and support of Enterprise-level IT systems and services
• Experience in co-ordination of issue resolution to agreed service levels and targets
• The ability to self-organise and prioritise workload

What we need from you
• 2-3 years experience in a similar position
• A level of flexibility
• Previous experience in a customer facing role is desirable
• A natural interest in putting forwards new ideas to improve processes
• A desire to develop your career at pace, and the commitment to excellence that this requires
• Willingness to learn new skills
• Open to overtime
• Full driving licence
• Live within a commutable distance of Maidstone

If you feel you have the skills and experience to be successful in this role then apply today!


Advertiser: Direct Employer

Reference:

Posted on: 2019-04-18 12:51:11

I want to receive the latest job alerts for:

jobs in Maidstone, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Senior Electrical Engineer

  KHR - Recruitment Specialists

  Good + Company Benefits

  Maidstone, Kent

Senior Quantity Surveyor

  Hays Specialist Recruitment Ltd

  £45000.0 - £65000.0 per annum + UP to £65000

  Sevenoaks, Kent

Senior Accounts Manager

  Recruitment Solutions South East Ltd

  £40,000 - £55,000

  Tonbridge, Kent

Senior Accounts Manager

  Goldhawk Associates Ltd

  £55,000 - £75,000

  Goudhurst, Tunbridge Wells, Kent

Senior/ Account Executive

  MW Appointments

  £40000.00 - £50000.00 per annum

  City of London, Greater London

Senior Project Manager

  KHR - Recruitment Specialists

  £55000 - £70000 per annum + Holiday, Pension, Car Allowance, Hybird

  Faversham, Kent

Not logged in into Jobsinkent.com?


Log in or register here.

   Log in with your Google account



Copyright © 1999 - 2024 JIK SOFTWARE LTD