The Company

The Pot Company is one of the UKs leading suppliers of Planters and Garden Features to the Trade
and Wholesale sector. We offer an extensive range of products, imported from all over the world and we work with some of the most prestigious Garden Centres and Landscape Designers in the country.

The Role

The Pot Company is rapidly expanding and as a result the need for a Sales Assistant has arisen.

Key responsibilities-

• Answering sales enquiries: phone/web/in person
• Creating and maintaining customer accounts, assisting with website logins, ensuring customers can order easily, updating contact details where required
• Loading orders and quotes onto sage
• Processing and recording payments, ensuring payments are made prior to delivery and despatch is not delayed by this.
• Loading all ILS despatches, printing labels & despatch notes, ensuring warehouse have these and consignments are confirmed.
• Printing price labels for wholesale customers
• Liaison with suppliers
• Liaison with shippers
• Sage stock admin, physical stock checks in warehouse, liaising with warehouse
• Dealing with customer damages, filing in damages spreadsheet, working with accounts to ensure credits are processed where necessary.
• Cover other sales team’s tasks in case of absence.
• Maintenance and development of the company website
• Assist with marketing tasks when required.

The Candidate

Should be highly organised and motivated, with an enthusiastic, can-do attitude. Exceptional customer service and communication skills are important to build and maintain customer relationships. In addition, strong IT skills are essential.
Experience within the industry and within sales administration would be beneficial but not essential for someone with the right attitude. There is potential for development within this role and the company due to our rapid expansion, so we are looking for someone who is ambitious and keen to achieve but also prepared to get involved in all areas of the business when required.
A driving license and own transport is essential.
Applicants must be willing to work at our sister company in Mayfield on occasion if required.
We are looking for someone who can hit the ground running and start as soon as possible.

The Package

Salary will be dependent on the level of experience, but an excellent package will be on offer for the right candidate.
Job Type: Full-time