Account Manager - Business Development Department
  Competitive
  Gillingham, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Closing date for applications 18th January 2019

An award winning provider of large scale travel solutions, The Kings Ferry Group, is looking to add an Account Manager to their successful Business Development Department in order to increase customer satisfaction and help drive revenue growth.

The Kings Ferry Group is rewriting the book on how companies arrange their ground transport requirements. Part of one of the world’s largest travel groups, National Express plc - the Account Manager will be responsible for managing client relationships across a portfolio of strategic accounts.

By adopting an unwavering focus on delivering an exceptional service to each and every customer you will ensure that you are well placed to maximise sales and revenue growth from every account in your portfolio
You will produce a Strategic Account Plan & regular sales forecast for all customers in your portfolio
Candidates with experience gained in the travel sector are of particular interest

The role:

This is an exciting multi-faceted role reporting to the Commercial Contracts Manager.

Key responsibilities:

•Manage a portfolio of key customer accounts including TMC’s and corporate clients
•Deliver annual growth & profit targets for each account in portfolio
•Develop multi-year sales strategy, strategic account plans, regular sales forecasts and ad hoc sales analysis for each customer in your portfolio
•Responsible for managing all aspects of service delivery
•Drive customer satisfaction & engagement by providing first class customer experiences
•Build and sustain relationships with customers, influencers and key stakeholders
•Extend our reach and brand presence internally within accounts
•Identify and evaluate opportunities for account growth by building an understanding of your customers business
•Communicate service updates & company developments to customers
•Through a consultative approach promote and upsell additional services
•Create bespoke Mobilisation Plans for large scale or complex transport requirements
•Ensure the CRM system is kept up to date at all times
•Work closely with internal Operations Team, Partner Operators and onsite staff to coordinate effective service delivery

Skills required:

•Experience in business development and strategic account management with proven ability to drive year on year growth
•Exceptional account management experience - likely to be a minimum of 5 years in a Sales or Account Management role
•Experience managing blue chip accounts above £1m per annum
•Experience in consultative and solution based selling
•Experience in project management and delivery
•Ability to work to tight deadlines, hit targets, organise and prioritise responsibilities
•A self-starter with the ability to work independently in a fast paced environment.
•Enthusiastic and ambitious individual with a flexible approach to work
•Confident, a ’can do’ attitude and strong belief in own ability to succeed
•Passion – must display a passion for this role.
•Strong team working skills at all levels within an organisation, fostering a culture of continuous improvement and excellence in delivery.
•Gravitas- is credible internally and externally
•Resilient & determined
•Excellent influencing, listening and communication skills, strong negotiator
•Experience of using CRM systems advantageous
•Prepared to work flexible hours as needed

Competitive basic salary on offer
Attractive benefits package commensurate with plc


Advertiser: Direct Employer

Reference:

Posted on: 2019-01-18 10:41:44

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Account Manager - Business Development Department
  Competitive
  Gillingham, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Closing date for applications 18th January 2019

An award winning provider of large scale travel solutions, The Kings Ferry Group, is looking to add an Account Manager to their successful Business Development Department in order to increase customer satisfaction and help drive revenue growth.

The Kings Ferry Group is rewriting the book on how companies arrange their ground transport requirements. Part of one of the world’s largest travel groups, National Express plc - the Account Manager will be responsible for managing client relationships across a portfolio of strategic accounts.

By adopting an unwavering focus on delivering an exceptional service to each and every customer you will ensure that you are well placed to maximise sales and revenue growth from every account in your portfolio
You will produce a Strategic Account Plan & regular sales forecast for all customers in your portfolio
Candidates with experience gained in the travel sector are of particular interest

The role:

This is an exciting multi-faceted role reporting to the Commercial Contracts Manager.

Key responsibilities:

•Manage a portfolio of key customer accounts including TMC’s and corporate clients
•Deliver annual growth & profit targets for each account in portfolio
•Develop multi-year sales strategy, strategic account plans, regular sales forecasts and ad hoc sales analysis for each customer in your portfolio
•Responsible for managing all aspects of service delivery
•Drive customer satisfaction & engagement by providing first class customer experiences
•Build and sustain relationships with customers, influencers and key stakeholders
•Extend our reach and brand presence internally within accounts
•Identify and evaluate opportunities for account growth by building an understanding of your customers business
•Communicate service updates & company developments to customers
•Through a consultative approach promote and upsell additional services
•Create bespoke Mobilisation Plans for large scale or complex transport requirements
•Ensure the CRM system is kept up to date at all times
•Work closely with internal Operations Team, Partner Operators and onsite staff to coordinate effective service delivery

Skills required:

•Experience in business development and strategic account management with proven ability to drive year on year growth
•Exceptional account management experience - likely to be a minimum of 5 years in a Sales or Account Management role
•Experience managing blue chip accounts above £1m per annum
•Experience in consultative and solution based selling
•Experience in project management and delivery
•Ability to work to tight deadlines, hit targets, organise and prioritise responsibilities
•A self-starter with the ability to work independently in a fast paced environment.
•Enthusiastic and ambitious individual with a flexible approach to work
•Confident, a ’can do’ attitude and strong belief in own ability to succeed
•Passion – must display a passion for this role.
•Strong team working skills at all levels within an organisation, fostering a culture of continuous improvement and excellence in delivery.
•Gravitas- is credible internally and externally
•Resilient & determined
•Excellent influencing, listening and communication skills, strong negotiator
•Experience of using CRM systems advantageous
•Prepared to work flexible hours as needed

Competitive basic salary on offer
Attractive benefits package commensurate with plc


Advertiser: Direct Employer

Reference:

Posted on: 2019-01-18 10:41:44

I want to receive the latest job alerts for:

jobs in Gillingham, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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  Goldhawk Associates Ltd

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