An exciting opportunity has arisen for Compliance Support to join our busy Collections & Recoveries team, based in Maidstone, Kent. This role covers 35 hours per week, Monday to Friday.

Brachers is a leading law firm of choice in the South East, which prides itself on delivering quality and value to clients through continuous innovation, robust management practice and a commitment to excellence.

This is a key role within the compliance team focused on accurately maintaining the necessary records needed to comply with regulation and industry standards and to ensure customer care is managed to the highest standard. Ideally you will have experience in debt recovery or have worked in the financial industry. However, we would be happy to consider applications from candidates with solid administration experience in other professional services as well.

If you are a self-motivated person who is able to demonstrate a positive attitude towards your work and enjoy working as part of a team to achieve goals and targets, this may be the right role for you. You will be confident in following procedure and have a great eye for detail to ensure a high standard of work is delivered. We are a very busy team so you will need to be able to confidently prioritise your daily work to ensure the team meet targets within agreed timeframes. You will also be comfortable in using a case management system and Microsoft Office applications.

Key Responsibilities to include:
• Maintaining templates, logs, trackers and dashboards
• Scanning and recording completed documentation accurately
• Preparing documents and calls for call listening and audit
• Preparing documents and calls at clients request
• Preparing Subject Access Requests
• Running Reports and occasional analysis of the information
• Assisting with projects assigned to the compliance team
• Assist with training administration
• Providing administrative cover elsewhere in the team as necessary when requested
• Undertaking other reasonable tasks as required

The ideal candidate:
• will have excellent administrative experience
• will be organised and have good attention to detail
• be able to demonstrate they are pro-active and take their own initiative
• be able to work in a fast paced client led environment and embrace change and enjoy new challenges
• will be committed to self-development as well as development of the wider team
• demonstrate good communication skills with ability to appropriate challenge decisions with a view to getting the best outcome

This is a great opportunity to join a friendly but hard working team who apply a ‘can do’ approach to their daily work. We always welcome applications from likeminded people.

In return Brachers can offer a competitive salary along with a great benefits package including pension, 23 days annual holiday (rising to 26 days), life assurance, private medical insurance, income replacement scheme, Perkbox staff discounts, social events and much more.

To be considered for the role, please submit your CV with a covering letter to Jaki Shepherd.

You must be eligible to live and work in the UK.