Watkins is a family owned Mechanical, Electrical and Plumbing sub-contractor with a projected £45m annual turnover. Located in the South East, the company has now been trading over 50 years.

Our Head Office in Ramsgate is currently looking for an experienced Receptionist to be the front of house and voice of the company. This is a key role within our organisation as we are well-respected within our industry having built up excellent relationships with key clients over our 50+ years of trading.

Areas of Responsibility:

Duties include:

• Answering all telephone calls, screening and directing calls appropriately.
• Take and relay messages accordingly.
• Meet and greet visitors. Ensure visitors book is signed in and out.
• Provide refreshments for visitors.
• Handle all incoming and outgoing post.
• Place stationery orders.
• Tesco weekly shop.
• Sign for deliveries and advise relevant staff.
• Conference Room bookings.
• General administration support.
• Process site signing in sheets.
• Record all site staff signing in sheets on the appropriate database.
• Keep Reception and work area tidy and free from clutter.
• Monitor Service and Info@watkins.co.uk inboxes and re-direct emails to the appropriate person/department.

Skills Required:
Good telephone manner, verbal and written communication skills, attention to detail, must be able to type, use own initiative, reliable, customer service orientated, knowledge and use of MS office packages.

Person Specification:
Well presented
Polite and cheerful
Good with people
Adaptable
Slightly assertive but professional

Full-time permanent position
Hours: 8am – 5pm with 1 hour for lunch