Complaints Handler - Fluent French

Folkestone

Temporary, 1 month possibly on-going

£9ph-£9.50ph



We are looking for a temporary Fluent French Complaints Handler to join and company based in Folkestone to help with an influx of work due to some new business. To be successful for this role you must be able to both speak and write French to a business level as all of the customers you will deal with are based in France. Your day to day duties will include:

* Answering calls
* Checking the status of customers queries
* Updating the database
* Ensuring the highest level of customer service is held at all times
* Replying to emails
* Assisting customers with any queries and complaint they may have



This role is mostly telephone based, with some administration but is not based in a call centre environment.



To be considered for this role you will need both written and spoken French to a business level, you will also need Customer Service and Complaints Handling experience. You must also be available immediately.



While working for Office Angels you will receive 28 days holiday (including bank holidays), pension and additional benefits such as eye care vouchers, retail discounts and other incentives/competitions. You will have access to E-Time our online timesheet system, so entering your hours via your phone has never been easier.



By working with Office Angels you will be supported by a network of over 72 offices throughout the UK giving you the flexibility to choose where you work. Your award winning Kent team looks forward to working with you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy