This prestigious furniture manufacturing company has built up an impressive portfolio of clients and is continuing to develop the contract side of their business. This is an office-based Telesales Coordinator supporting the contract sales team. Working on current and future projects and assisting in commercial customer with a wide range of requests.
This is a proactive role, developing positive sales leads and acting as one of the first points of contact for contract customers phoning in. The role could be full or part time (reduced hours over five days a week).

Key responsibilities will include:
• Making calls to potential customers, to find out information, discuss products and build brand awareness.
• Following up first contacts with prospects by sending out brochures, making second calls and arranging appointments for the Contract Sales Managers to visit.
• Documenting contact via regular CRM system updates.
• Being a point of contact for the Contracts department for incoming calls, answering questions and looking after existing clients’ requirements.
• Supporting departmental administration workload and new customer account processing.
• Handling selected inquiries and preparing quotations – following up quotations and supporting business forecasting process by collating quotation data.
Key skills and attributes:
• Confidence on the phone to build customer relationships
• Previous Telesales experience
• Calm and methodical thinker
• Can do attitude
• IT skills: e-mail, Word, Excel & PowerPoint; social media.
• Skills in other modern languages (European and/or Asian) would be advantageous.

This position has scope for future career development. The company actively recognises and supports internal progression.

KRB is a specialist Recruitment Consultancy operating in Kent and the South East. We work successfully in the Accountancy, Financial, IT and Business Support sectors. Over the last six years, we have developed close working relationships with Kent practices, SMEs, independent Kent firms and start-up businesses.

If your CV shows suitable experience we will contact you to discuss the position in more depth. If suitable experience is not shown, we will inform you of this and your CV and personal information will be deleted from our systems. We never pass on, or sell your personal data.

Kent Recruitment Bureau Ltd acts as an agency for permanent and contract recruitment.

http://www.kentrb.co.uk