Job title: Know Your Customer Administrator
Contract: Fixed Term Contract- Until end of August 2019
Reference: KF875
Based in: Kings Hill, Kent
Department: CAF Bank
Hours: 35 hours per week
Grade: B
Salary: £21,100 per annum

The Charities Aid Foundation is a registered charity that works to create greater value for charities and social enterprise and their supporters. We do this by transforming the way donations are made and the way charitable funds are managed through our banking (CAF Bank) and financial services for charities and our expert donor services for individuals and companies.

CAF Bank Know Your Customer (KYC) team are currently seeking KYC Administrators with previous KYC experience that will be responsible for undertaking the update of anti-money laundering/know your customer requirements of standard risk customer accounts as part of a refresh project.

Tasks and Responsibilities include:
• Perform open source public information and internal research to complete due diligence on client KYC profiles.
• Make KYC alignment decisions on the risk rating of a customer.
• Ensure KYC documentation added to the KYC source internal Bank systems is accurate and complete.
• Liaise with the customer’s primary point of contact directly to acquire missing client KYC documentation/information.
• Discuss and escalate any complex issues surrounding client types and structures and other AML risk-related issues with the Team Management.
Good problem solving skills and a willingness to resolve customer enquiries.

The ideal candidates will have previous KYC/AML experience of anti-money laundering requirements and retail banking. You will be well organised, have good verbal and written communication skills, attention to detail and be computer literate.

Please note that applicants must be eligible to work in the UK.

For further information on this exciting opportunity or to apply, please send your CV and a covering letter quoting reference number KF875 to humanresources@cafonline.org

Closing date for receiving applications is 28 October 2018. Shortlisted applicants may be required to undertake psychometric assessments before being invited to attend an interview.