Job title: Customer Services Representative
Contract: Fixed Term Contract (Up to 12 months maternity cover)
Reference: DP924
Based in: Kings Hill
Department: Give As You Earn Processing
Hours: 35 hours per week
Grade: A
Salary: £18,000 per annum

About the job:
Our Customer Service team are seeking a highly motivated, self-reliant individual to work within our busy GAYE (Give As You Earn) processing department.

About you:
The ideal candidate will have previous experience of working within a busy Customer Service department and possess the ability to multi-task and prioritise their workload to meet the departments’ SLA. Quality will be a primary driver along with the ability to self motivate and drive exemplary service delivery. Naturally, you will have excellent verbal and written communication skills, be computer literate and an effective team player.

About CAF:
CAF is a not-for-profit foundation that helps charities to fundraise and manage their funds, and individuals and companies to donate in an efficient way. We provide a wide range of specialist financial and advisory services and have over £1.2bn of funds under management on behalf of tens of thousands of charities. Last year, we helped donors and companies give over £370m to charities worldwide. We offer a positive and supportive working environment set in the heart of Kent, a great benefits package and the satisfaction of being part of an organisation that is able to make substantial difference to the world.

For further information on this exciting opportunity or to apply, please send your CV and a covering letter quoting reference number DP924 to humanresources@cafonline.org

Please note that applicants must be eligible to work in the UK.

Closing date for receiving applications is 28 October 2018. Shortlisted applicants will be required to undertake psychometric assessments before being invited to attend an Assessment Day on 9 November 2018.